BioLife ThawSTAR CFT2 - Error Code 7: Abandoned Vial; Error Code 9: Vial Failure to Rise

6D. Step 4H
“Abandoned” vial left
in unit more than 15
seconds after thawing
process is completed
Error Code
7
Front: Flash full circle with
red light background once
and then display red light
background with error code 7
(seven LEDs at the top of the
circle: 13,14,15,1,2,3,4)
Four tone
sequence for
5 seconds,
then two tone
sequence every
15 seconds until
vial is removed.
Gently remove vial. Unit will emit a
single tone. Unit will display a single
light at the top, indicating that the unit
is ready for the next thaw.
6E. Step 4E-H
Vial fails to rise after
thaw process is
nished
Error Code
9
Front: Flash full circle with
red light background once
and then display red light
background with error code
9 (nine LEDs at the top of the
circle: 12,13,14,15,1,2,3,4,5)
(If in step 8, error code 7
displayed after 15 seconds)
Four tone
sequence for
5 seconds,
then two tone
sequence every
15 seconds until
vial is removed.
Grasp the vial cap only with ngers or
forceps and rock vial gently to dislodge
and remove from opening, taking care
not to open the cap. Unit will display
a single light at the top, indicating
that the unit is ready for the next thaw.
Ensure that the thermal pads lining the
internal heating blocks are intact and
undamaged. Note: If thermal pads are
not intact and/or damaged, contact
BioLife customer service. Avoid sticking
forceps or other foreign objects into the
opening.