BioLife ThawSTAR CFT2 - Registration and Service; Customer Service Information; Ordering Information

7. Registration
To register please email info@biolifesolutions.com and include your product serial number and contact information. In addition to
documenting your purchase date and other information related to the Limited Product Warranty, you will have the opportunity to be notied
of any other product updates.
8. Customer Service Information
Contact BioLife technical support at +1-866-424-6543 or at info@biolifesolutions.com for assistance.
8.1 Technical Service and Repair
Contact BioLife technical support at +1-866-424-6543 or at info@biolifesolutions.com for assistance.
CAUTION: If it is necessary to return your ThawSTAR
®
Automated Cell Thawing System for any reason, it is required that you
decontaminate the unit prior to sending. Contact BioLife technical support or a BioLife authorized representative for decontamination
instructions and a Return Material Authorization (RMA) Number.
8.2 Ordering Information
Item No. Description
AST-600 ThawSTAR
®
Transport and Automated Cell Thawing System, complete with ThawSTAR
®
Automated Cell Thawing Instrument
(AST-601) and ThawSTAR CFT2 Transporter (AST-602)
AST-601 ThawSTAR
®
Automated Cell Thawing Instrument
AST-602 ThawSTAR
®
CFT2 Transporter
AST-603 ThawSTAR
®
Conrmation Vials, pack of 20 vials
AST-606 AC Power Adaptor and Cables for US, UK, EU
AST-614 IOP Qualication Packet for ThawSTAR
®
Automated Cell Thawing System Model CFT2
The ThawSTAR
®
System is for research or further manufacturing use.