BIRD SCOOT - Troubleshooting

SYMPTOMS POSSIBLE CAUSES SOLUTIONS
Reduced speed • Low battery power • Charge battery
Reduced battery range
• Low battery power
• Low tire pressure
• Heavy load on bike
• Driving on rough
terrain
• Using throttle only
• Charge battery
• Inspect tire
• Adjust bike load
• Adjust route
• Include pedal assist
Battery does not charge
• Charger not properly
connected
• Battery temperature
• Damaged charger
• Issue with battery
• Inspect connections
• Visit our website for
best practices
• Replace charger
• Contact Support
Team
E-bike making strange
noises
• Loose hardware
• Issue on drivetrain
• Issue with motor
• Tune-up and
inspection needed
• Maintenance needed
• Contact Support
Team
11
4
TROUBLESHOOTING
support@CMSWarranty.com
Tel: +1-888-970-0751
email us or call