Troubleshooting Section
If your Chain Saw does not operate correctly check the following:
Problem
Possible Cause Possible Solution
• Tool will not
start.
• Unit will not
charge.
• Bar / chain
overheated.
• Battery not
installed properly.
• Battery not
charged.
• Lock-out button not
actuated.
• Battery not
inserted into
charger.
• Chain too tight.
• Lubrication
needed.
• Check battery installation.
• Check battery charging
requirements.
• Push lock off
button/actuate trigger.
• Insert battery into charger
until green LED appears.
Charge up to 9 hours if
battery totally drained.
• Refer to “adjusting chain
tension” section.
• Refer to “chain oiling”
section.
• Chain is loose.
• Poor cut
quality.
• Chain tension set
incorrectly.
• Chain tension set
incorrectly.
• Chain needs
replacement.
• Refer to “adjusting chain
tension” section.
• Refer to “adjusting chain
tension” section.
Note: Excessive tension
leads to excessive wear
and reduction in life of bar
& chain. Lubricate before
each cut.
Refer to “replacing the
chain” section.
• Unit runs but
does not cut.
• Chain installed
backwards.
• Refer to sections for
installing and removing
chain.
For assistance, visit our website www.blackanddecker.com for
the location of the service center nearest you or call the
BLACK & DECKER help line at 1-800-544-6986.
specific legal rights and you may have other rights which vary from
state to state or province to province. Should you have any
questions, contact the manager of your nearest Black & Decker
Service Center. This product is not intended for commercial use.
FREE WARNING LABEL REPLACEMENT: If your warning labels
become illegible or are missing, call 1-800-544-6986 for a free
replacement.
LATIN AMERICA: This warranty does not apply to products sold in
Latin America. For products sold in Latin America, check country
specific warranty information contained in the packaging, call the local
company or see the website for warranty information.
See ʻTools-Electricʼ
– Yellow Pages –
for Service & Sales
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
16
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