PROBLEM POSSIBLE CAUSE SOLUTION
Coffeemaker does not turn on. Coffeemaker is not plugged in.
Make sure appliance is plugged into a
working outlet.
Coffeemaker is leaking.
Water reservoir may be overfilled.
Make sure water reservoir has not been
filled beyond the 12-cup line.
Cover may not be correctly placed on carafe.
Make sure cover is correctly placed and
tightened on carafe
Carafe may not be correctly placed on the
carafe plate.
Make sure carafe is placed securely
onto the carafe plate.
The filter basket overflows.
The carafe has been removed for longer than
30 seconds when using the Sneak-A- Cup™
feature.
Make sure to replace the carafe within
30 seconds during the brewing cycle.
Excessive amount of coffee is used. Reduce the amount of coffee used.
Brewing with softened water. Always brew with cold, filtered water.
Coffee sediment in brewed cup of coffee.
The filter and/or the brew basket are not
properly placed.
Insert filter and basket properly.
Coffee grounds are small enough to pass
through the permanent filter.
While it is normal to see some coffee
sediment when using a permanent filter,
a coarser grind can reduce the amount
of sediment.
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