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FAQs
1. What does it mean when red LED ashes slowly four times a minute?
Battery is low power, need to be re-charged.
2. Why is the red LED off when charging?
a) The charging case may not have enough power to charge the
earbuds. Please charge the charging case.
b) Make sure the metal contacts of the earbuds and charging case are
free of obstacles.
c) The battery may dry up. Please charge the battery for 30 minutes,
and then the red LED will be on.
3. Why can’t I hear the sound on the earbud?
a) Make sure the volume is not too low or muted;
b) Make sure the earbud connects with the mobile phone correctly;
c) Make sure the distance between the earbud and the cell phone is
in the available Bluetooth range.
4. Why can’t I hear the sound clearly on the earbud?
a) Make sure the mobile phone is in the strong signal area;
b) Make sure the earbuds are in the available range and no other block
5. Why the pause/play, last/next song not function when playing music?
Make sure your Bluetooth device supports AVRCP (Audio/Video
Remote Control prole)
BTW-Pro
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