4. Secure Flexible Fast Charger and the cable
on the wall
Troubleshooting
Contact local dealer or customer support if the product appears to be functioning abnormally or LED
indicators display a fault status. DO NOT open the product or remove circuit protective devices or any
other component.
Situation Action
Indicator does not light 1. Make sure the mains adapter is connected fully and the power
input is within operating range of the unit.
2. Replug and power Flexible Fast Charger again or try another
domestic outlet
3. If problem persists, contact your dealer or customer support.
Indicator flash red while charging 1. Wait until the temporary error is resolved and the product
returns to normal condition, typically less than 10 seconds.
2. Replug Flexible Fast Charger again, press the function button
to restart or try another domestic outlet.
3. If the situation persists, contact your dealer or customer
support.
Indicator illuminates red 1. It might be a critical error (e.g. hardware fault).
2. Unplug the vehicle connector.
3. Wait for Flexible Fast Charger to recover from temporary error.
4. Plug in the vehicle connector again or press the function
button to restart.
5. If the situation persists, contact your dealer or customer
support.
EN
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