EasyManua.ls Logo

BMW i wallbox - User Manual

BMW i wallbox
24 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
BMW i Wallbox
Instructions for use
Freude am Fahren
BMW i

Other manuals for BMW i wallbox

Questions and Answers

  • K
    Kenneth VanceJul 27, 2025
    What to do if my BMW i wallbox cable connector cannot be unplugged?
    • E
      elizabeth28Jul 27, 2025
      If the BMW Battery Charger cable connector cannot be unplugged, it might be because the charging process wasn't ended by the vehicle. Try ending the charging process as per the vehicle manufacturer's instructions. Alternatively, the charger cable connector may not be able to unlock under tensile load; try pushing the charger cable connector in, and unlock again on the vehicle.
  • K
    Katelyn WilliamsAug 1, 2025
    Why is my BMW Battery Charger not starting the charging process?
    • J
      John ClementsAug 1, 2025
      The BMW Battery Charger might not start charging due to several reasons: * The charger cable connector might not be correctly inserted – unplug and plug it in again. * The charger cable connector could be dirty or damaged in the locking area – clean or replace it. * The vehicle may not require energy or has a fault – check the vehicle. * The vehicle might be programmed for a later charging start time.
  • J
    james39Aug 6, 2025
    Why is the status LED showing permanent red on my BMW i wallbox?
    • M
      Michael GomezAug 6, 2025
      If the status LED on your BMW Battery Charger shows permanent red, it could indicate several issues: * The Wallbox cannot switch off the voltage at the charger cable - restart the Wallbox. If the problem continues, disconnect the Wallbox from the mains and replace it. * The ground conductor is not connected correctly - connect the ground conductor correctly. * The ground conductor has too high a resistance - connect the ground conductor correctly. * The CCID test was not successful - if the problem continues, replace the Wallbox.
  • K
    Kristin SmithAug 11, 2025
    What to do if my BMW i wallbox Vehicle is not fully charged or has extended charging duration?
    • A
      Anthony HicksAug 11, 2025
      If your BMW Battery Charger results in the vehicle not being fully charged or has an extended charging duration, it could be due to: * Current reduction because of excessive temperature from vehicle or Wallbox. Protect the vehicle and Wallbox from direct solar radiation during charging by using a carport or garage. Also, perform a visual inspection of the plug connector for dirt, wear, or damage. Contact your service partner as required. * No release or limited charging current through the iV app. * Incorrect vehicle settings, such as charging mode or departure time.
  • P
    patriciagarciaAug 16, 2025
    How to fix a BMW i wallbox when the status LED does not illuminate?
    • M
      Mary LunaAug 16, 2025
      If the status LED on your BMW Battery Charger does not illuminate, it could be due to: * No power supply - check the fault current protection and line protection switches, and activate if required. * A fault with the Wallbox - contact your service partner as required.
  • S
    Shelby ChenAug 20, 2025
    What does it mean when the status LED flashes red on my BMW i wallbox Battery Charger?
    • M
      Michael ReedAug 20, 2025
      If the status LED flashes red on your BMW Battery Charger, it indicates a fault. First, check the possible causes in the event of a fault. Switch off the supply voltage to the Wallbox using the appropriate mains isolator. Disconnect the charger cable, and switch the supply voltage back on.

Summary

About the BMW i Wallbox Manual

Pictograms and Symbols

Explains the meaning of symbols used in the manual for warnings and information.

General Information

Safety Information

Covers electrical danger, fire danger, and general precautions for safe Wallbox operation.

Intended Use of the Wallbox

Details the Wallbox's purpose as a charging station for electric/hybrid vehicles and installation guidelines.

Operating the BMW i Wallbox

Displays and Controls Overview

Identifies the Wallbox components like status LED, plug holder, and charging cable.

Starting the Charging Cycle

Guides on initiating the charging process using the status LED indicators.

Ending the Charging Cycle

Explains how to safely disconnect the charging cable after use.

Storing the Charging Cable

Details how to properly coil and store the charging cable on the Wallbox.

Status LED Information

Explains the meaning of different status LED patterns and colours for operational states.

Faults and Troubleshooting

Troubleshooting Common Problems

Provides solutions for common problems like status LED not lit or charging issues.

Possible Causes of Faults

Details specific error codes and their corresponding causes, including LED patterns.

Maintenance and Care

Cleaning the Wallbox

Provides instructions and warnings on how to clean the Wallbox safely.

Maintenance and Repair Work

Guides on contacting service partners and gathering necessary information for repairs.

Disposal Information

Software Update

Product Information

Overview

This document provides instructions for the BMW i Wallbox, a charging station designed for electric or plug-in hybrid vehicles. The manual covers essential information for safe and effective operation, maintenance, and troubleshooting of the device.

Function Description

The BMW i Wallbox serves as a charging station for electric or plug-in hybrid vehicles, facilitating the charging of their high-voltage batteries. It is designed for both indoor and outdoor installation, typically mounted on a wall or a column. The device's primary function is to provide a reliable and safe connection for charging, ensuring compliance with relevant national regulations for installation and connection. The Wallbox is equipped with a status LED that provides visual feedback on its current state, including active charging cycles, self-tests, and potential faults.

Usage Features

The Wallbox is straightforward to operate, with key features designed for user convenience and safety:

  • Displays and Controls: The main interface includes a Status LED, a charging cable plug holder, and the charging cable plug itself. The Status LED is crucial for understanding the device's operational status.
  • Starting a Charging Cycle:
    • When not in use, the Status LED is permanently lit in blue.
    • To begin, connect the vehicle to the Wallbox.
    • The Status LED will then light up in orange for a few seconds, indicating that internal self-tests are being performed.
    • After successful self-tests, the Status LED turns blue, signifying that the vehicle is connected and the charging cycle can be initiated from the vehicle.
    • During an active charging cycle, the Status LED flashes in blue. The start of the charging cycle can be delayed based on vehicle settings.
  • Ending a Charging Cycle: The charging cycle is terminated by releasing the vehicle and disconnecting the charging cable. Specific instructions for this process are typically found in the vehicle manufacturer's manual.
  • Storing the Charging Cable: For safekeeping and to maintain order, the charging cable should be coiled around the Wallbox, and the charging cable plug placed in its designated holder.
  • Status LED Information: The Status LED consists of four segments (S1 to S4) that can be lit or flash in various colors, either together or individually, to convey different states:
    • Temperature Cut-out: If the Wallbox's maximum temperature limit is exceeded, the charging cycle is temporarily stopped. Segments S3 and S4 of the Status LED will flash in orange. The charging cycle automatically restarts once the device has cooled down.
    • Commissioning Mode: During commissioning, segments S2 and S3 of the Status LED are lit in orange.
    • Faults: In the event of a fault, the Status LED will display specific color codes, detailed in the troubleshooting section of the manual.

Maintenance Features

Proper maintenance is essential for the longevity and safe operation of the BMW i Wallbox:

  • Cleaning:
    • The housing of the Wallbox Pure should be cleaned with a damp cloth.
    • For stubborn dirt, a mild, solvent-free, non-scouring cleaning product can be used.
    • It is crucial to avoid aggressive solvents, scouring materials, water jets (like pressure cleaners), and excessive pressure, as these can damage the device.
    • BMW recommends specific cleaning and care products: special matt paint cleaner (number 83 12 2 285 244) for the housing and glass cleaner (number 83 12 2 288 901) for high-gloss surfaces.
  • Maintenance and Repair Work:
    • Any repair work must only be carried out by trained personnel.
    • Before contacting a service partner, users should consult the troubleshooting guide in this manual and the vehicle's manual.
    • It is advisable to note the model version and serial number, found on the model plate on the right-hand side of the Wallbox, when seeking support.
  • Software Update:
    • The Wallbox's software can be updated via a USB connector located inside the device. Accessing the USB connector requires removing the housing cover and terminal panel cover.
    • Instructions for software updates are provided with the update package.
    • The latest software versions, which may incorporate changed standards or improve compatibility with new electric or plug-in hybrid vehicles, can be downloaded from the BMW charging portal.
  • Troubleshooting: The manual includes a comprehensive troubleshooting guide for common issues, such as the Status LED not lighting up, charging process not starting, vehicle not fully charging, or the charging cable plug being stuck. It also details error codes displayed by the Status LED (e.g., flashes in red, permanently lit in red, or specific red and blue combinations) and their possible causes and solutions.
  • Resetting Errors: If an interruption occurs during a connection or charging cycle, the Wallbox will attempt to restart the cycle automatically up to five times. If the cycle cannot be restarted, it must be manually ended, or the Wallbox may need to be restarted. Persistent errors without an obvious cause require contacting a service partner.
  • Regular Inspections: The Wallbox should be regularly checked for defects on the socket or charging cable plug (including the cable itself) and for signs of damage to the housing through visual inspection. Before each charging session, a visual inspection for damage, dirt, or moisture on the charging plug, cuts or chafing on the cable, and secure fastening of the cable output from the Wallbox is recommended.

BMW i wallbox Specifications

General IconGeneral
Connector TypeType 2
Protection RatingIP54
Communication ProtocolOCPP 1.6
Voltage230 V / 400 V, 1/3-phase
ConnectivityWi-Fi, Ethernet
CompatibilityAll electric and plug-in hybrid vehicles with Type 2 connector

Related product manuals