BMW i wallbox User Manual (English)

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Questions and Answers:

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Kenneth VanceJul 27, 2025
What to do if my BMW i wallbox cable connector cannot be unplugged?
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  elizabeth28Jul 27, 2025
  If the BMW Battery Charger cable connector cannot be unplugged, it might be because the charging process wasn't ended by the vehicle. Try ending the charging process as per the vehicle manufacturer's instructions. Alternatively, the charger cable connector may not be able to unlock under tensile load; try pushing the charger cable connector in, and unlock again on the vehicle.
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Katelyn WilliamsAug 1, 2025
Why is my BMW Battery Charger not starting the charging process?
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  John ClementsAug 1, 2025
  The BMW Battery Charger might not start charging due to several reasons: * The charger cable connector might not be correctly inserted – unplug and plug it in again. * The charger cable connector could be dirty or damaged in the locking area – clean or replace it. * The vehicle may not require energy or has a fault – check the vehicle. * The vehicle might be programmed for a later charging start time.
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james39Aug 6, 2025
Why is the status LED showing permanent red on my BMW i wallbox?
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  Michael GomezAug 6, 2025
  If the status LED on your BMW Battery Charger shows permanent red, it could indicate several issues: * The Wallbox cannot switch off the voltage at the charger cable - restart the Wallbox. If the problem continues, disconnect the Wallbox from the mains and replace it. * The ground conductor is not connected correctly - connect the ground conductor correctly. * The ground conductor has too high a resistance - connect the ground conductor correctly. * The CCID test was not successful - if the problem continues, replace the Wallbox.
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Kristin SmithAug 11, 2025
What to do if my BMW i wallbox Vehicle is not fully charged or has extended charging duration?
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  Anthony HicksAug 11, 2025
  If your BMW Battery Charger results in the vehicle not being fully charged or has an extended charging duration, it could be due to: * Current reduction because of excessive temperature from vehicle or Wallbox. Protect the vehicle and Wallbox from direct solar radiation during charging by using a carport or garage. Also, perform a visual inspection of the plug connector for dirt, wear, or damage. Contact your service partner as required. * No release or limited charging current through the iV app. * Incorrect vehicle settings, such as charging mode or departure time.
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patriciagarciaAug 16, 2025
How to fix a BMW i wallbox when the status LED does not illuminate?
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  Mary LunaAug 16, 2025
  If the status LED on your BMW Battery Charger does not illuminate, it could be due to: * No power supply - check the fault current protection and line protection switches, and activate if required. * A fault with the Wallbox - contact your service partner as required.
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Shelby ChenAug 20, 2025
What does it mean when the status LED flashes red on my BMW i wallbox Battery Charger?
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  Michael ReedAug 20, 2025
  If the status LED flashes red on your BMW Battery Charger, it indicates a fault. First, check the possible causes in the event of a fault. Switch off the supply voltage to the Wallbox using the appropriate mains isolator. Disconnect the charger cable, and switch the supply voltage back on.

BMW i wallbox Specifications

General

Connector Type	Type 2
Protection Rating	IP54
Communication Protocol	OCPP 1.6
Voltage	230 V / 400 V, 1/3-phase
Connectivity	Wi-Fi, Ethernet
Compatibility	All electric and plug-in hybrid vehicles with Type 2 connector