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boblov M5 - Troubleshooting and Support; Common Troubleshooting Steps

boblov M5
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Q: Why does the camera stop recording? Can't record
video anymore?
A: I. Make sure the camera storage capacity is large
enough to record. Turn on "Loop Recording" to let the
camera record continuously by covering the old files
once the memory is full.
2. Physical Double check: Check whether the Video
Button is intact and could be pressed down normally.
3. Format the camera and do a hard reset then record
again.
4. If the problem cannot be solved, please contact
customer service for further help.
Q: A video or audio file cannot be played? Or no sound
for videos?
A: 1. Please check the menu and turn on the "Record
with Sound" option.
2. It is recommended to play back videos/audio on the
VLC media player on the computer.
Q: The camera display is showing red/green.
A: I. Please turn on and off the night vision through the
photo/lR button to check again.
2. Please reset the camera and power it on to check.
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Email:support@boblov.com

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