Bogner Alchemist 212 - Customer Support and Service; Contacting Bogner Support; Obtaining Factory Service

Alchemist User Manual
12
Customer Support
Bogner has enlisted Line 6 to provide the warranty, service and support for your amp. Before
contacting the Line 6 Customer Service team, please take the time to look through this user
manual to see if it can answer your questions. Additional helpful information can be obtained at
http://bogneramplication.com.IfyouneedtotalktoanactualhumanontheLine6CustomerServiceteam
by phone, please have your serial number, handy and take some notes for yourself before you call, so you
remembereverythingyouwanttoaskabout.IntheUSA,youcancontactLine6at(818)575-3700,8AM
to 5PM Monday through Friday (Pacific Time).
IfyouliveinEurope,emaileuroinfo@line6.comorcallLine6UKatTelephone:+44(0)1327302745,10AM
to4PMMondaythroughFriday(CentralEuropeanTime)orFax:+44(0)1327302702.OutsidetheUSA
andEurope,please contactyourdistributordirectly to arrangeservice.Thelist ofLine6distributors is
availableontheInternetatwww.line6.com.
To obtain factory service
Youmustobtainareturnauthorization(RA)numberbeforesendinganyunittoLine6forservice.Products
returned without an RA number will be returned to you at your sole expense. If you live in the United States,
call (818) 575-3700 and we will help you find the best way to get your unit repaired, whether it be returning
theunittoLine6orndinganAuthorizedServiceCenter
If you live in Europe, email euroinfo@line6.com or call Line 6 UK; Telephone: +44 (0) 1327 302745
Fax:+44(0)1327302702.Ifyouliveoutsideoftheseareas,pleasecontactyourlocaldistributor.Ifyou
donotknowwhomyourdistributoris,eithercallusat(818)575-3619orusethedistributorlocatorat
www.line6.com/support.