English–9
0 275 U07 XCX | (25.4.17) Bosch eBike Systems
Troubleshooting
Cause Corrective Action
Battery pack defective
Two LEDs of the battery pack flashing
Contact an authorized bicycle dealer.
Battery pack too warm or too cold
Three LEDs of the battery pack flashing
Disconnect the battery from the charger until the charging
temperature range has been reached.
Do not connect the battery pack to the charger until it has reached
the permissible charging temperature.
The charger is not charging.
No LED flashes (one or more LEDs light up continuously
depending on the charging state of the eBike battery pack).
Contact an authorized bicycle dealer.
No charging procedure possible (no indication on the battery pack)
Plug not inserted correctly Check all plug connections
Contacts of battery pack dirty Carefully clean the contacts on the battery pack.
Socket outlet, cable or charger defective Check household voltage; have charger checked through bicycle
dealer
Battery pack defective Contact an authorized bicycle dealer.
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