en Customer service
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4Customer service
Cus t omer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the appliance door. To save time,
you can make a note of the number of your appliance
and the telephone number of the after-sales service in
the space below, should it be required.
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
This appliance corresponds to the standards EN
55011and CISPR 11. It is a Group 2, Class B product.
Group 2means that microwaves are produced for the
purpose of heating food. Class B states that the
appliance is suitable for private households.
Acrylamide in foodstuffs
Which foods are affected?
Acrylamide is mainly produced in grain and potato
products that are heated to high temperatures, such as
crisps, chips, toast, bread rolls, bread, fine baked
goods (biscuits, gingerbread, cookies).
E no.
FD no.
After-sales service O
Australia 1300368339
New Zealand 0800245700
Tips for keeping acrylamide to a minimum
when preparing food
General Keep cooking times as short as possible. Cook
food until it is golden brown, but not too dark.
Large, thick pieces of food contain less acryla-
mide.
Baking Use hot air at no higher than 180 °C; egg or egg
yolk reduces the production of acrylamide.
Biscuits Use hot air at no higher than 180 °C; egg or egg
yolk reduces the production of acrylamide.
Oven chips Spread out a single layer evenly on the accessory.
Cook at least 400g each time so that the chips do
not dry out.
Tested for you in our cooking studio en
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JTested for you in our
cooking studio
Test ed f or you in our c ooki ng st udi o
In the tables below, you will find a selection of dishes
and the ideal settings for them. They tell you which
heating function and which temperature or microwave
power setting is best suited to your dish. You will find
information on suitable cooking accessories and the
position at which they should be placed in the oven. We
have listed some tips with regard to cookware and
preparation methods.
Notes
■ The values in the tables always apply to food placed
in the cooking compartment when it is cold and
empty. Only preheat the appliance if the table
specifies that you should do so. Before using the
appliance, remove any accessories that you will not
be using from the cooking compartment.
■ Do not line the accessories with greaseproof paper
until after they have been preheated.
■ The times specified in the tables are intended as a
guide only. They will depend on the quality and
composition of the food.
■ Use the accessories provided. Additional
accessories may be obtained as optional
accessories from specialist retailers or from our
after-sales service.
■ Always use an oven cloth or oven gloves when
taking hot accessories or cookware out of the
cooking compartment.
Defrosting, heating up and cooking with the
microwave
The following tables provide you with numerous options
and settings for the microwave.
The times specified in the tables are only guidelines.
They may vary according to the ovenware used, the
quality, temperature and consistency of the food.
Time ranges are often specified in the tables. Set the
shortest time first and then extend the time if necessary.
It may be that you have different quantities from those
specified in the tables. A rule of thumb can be applied:
Double amount - just under double the cooking time,
half amount - half the cooking time.
Place the ovenware in the centre of the lower wire rack.
The food will then absorb the microwaves from all
sides.
Defrosting
Notes
■ Place the frozen food in an open container on the
wire rack.
■ Delicate parts such as the legs and wings of chicken
or fatty outer layers of roasts can be covered with
small pieces of aluminium foil. The foil must not
touch the cooking compartment walls. You can
remove the foil half way through the defrosting time.
■ Turn or stir the food once or twice during the
defrosting time. Large pieces of food should be
turned several times. When turning, remove any
liquid that has resulted from defrosting.
■ Leave defrosted items to stand at room temperature
for a further 10 to 60minutes so that the
temperature can stabilise. The giblets can be
removed from poultry at this point.
Defrost Weight Microwave power setting in watts, cooking
time in minutes
Notes
Whole pieces of meat (beef, veal or pork
- on the bone or boned)
800g 180W, 15mins + 90W, 10-20mins Turn several times
1kg 180W, 20mins + 90W, 15-25mins
1.5kg 180W, 30mins + 90W, 20-30mins
Meat in pieces or slices of beef, veal or
pork
200g 180W, 3mins + 90W, 10-15mins Separate any defrosted parts when turning
500g 180W, 5mins + 90W, 15-20mins
800g 180W, 8mins + 90W, 15-20mins
Minced meat, mixed 200g 90W, 10-15mins Freeze food flat if possible
Turn several times, remove any defrosted
meat
500g 180W, 5mins + 90W, 10-15mins
800g 180W, 8mins + 90W, 15-20mins
Poultry or poultry portions 600g 180W, 8mins + 90W, 10-15mins Turn during cooking.
1.2kg 180W, 15mins + 90W, 25-30mins
Duck 2kg 180W, 20mins + 90W, 30-40mins Turn several times
Fish fillet, fish steak or slices 400g 180W, 5mins + 90W, 10-15mins Separate any defrosted parts
Whole fish 300g 180W, 3mins + 90W, 10-15mins -
600g 180W, 8mins + 90W, 10-15mins
Vegetables, e.g. peas 300g 180W, 10-15mins Stir carefully during defrosting.
600g 180W, 10mins + 90W, 10-15mins
Fruit, e.g. raspberries 300g 180W, 710mins Stir carefully during defrosting and separate
any defrosted parts
500g 180W, 8mins + 90W, 5-10mins
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