Cleaning and servicing en
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Remote Diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the HomeCon-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip:For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com
Software update
You can use this function to update
the software of your appliance, e.g.
for optimisation, troubleshooting or
safety-relevant updating.
The HomeConnect app informs you
about available software updates.
Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Cleaning and servicing
Cleaning and servicing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Cleaning the tub
WARNING
Risk of harm to health!
Using detergents containing chlorine
may result in harm to health.
▶ Never use detergents containing
chlorine.
1. Remove any coarse soiling in the
interior with a damp cloth.
2. Add detergent to the detergent dis-
penser.
3. Select the programme with the
highest temperature.
→"Programmes", Page20
4. "Start the programme without
tableware." →Page38
Cleaning products
Only use suitable cleaning products
to clean your appliance.
→"Safe use", Page11
Tip:You can get our tested and ap-
proved Dishwasher Care and Ma-
chine Cleaner for Dishwashers online
at https://www.bosch-home.com/
store or from customer service.