Bosch DWJ67FN60 - Troubleshooting; Disposal; Customer Service

en Troubleshooting
12
Troubleshooting
12 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
→"Customer Service", Page13
WARNING‒Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
12.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
The LED lighting
does not work.
Different causes are possible.
▶
Defective LED lights may be replaced by the manufacturer, their customer service or a
qualified technician (electrician) only.
▶
Call
→"Customer Service", Page13.
The button illumina-
tion does not work.
Different causes are possible.
▶
Call
→"Customer Service", Page13.
HomeConnect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
The hob-based hood
control is not working
properly.
It may be necessary to change the settings.
▶
Read the instruction manual for the hob.
▶
Go to www.home-connect.com.
The appliance does
not respond.
It may need to be restarted.
▶
Press and hold ⁠and for at least 10seconds.
a All of the buttons flash.
a The appliance is restarted.
The restart does not
work.
Different causes are possible.
1.
Disconnect the appliance from the power supply.
‒ Pull out the mains plug or switch off the fuse in the fuse box.
2.
After approx. 2minutes, reconnect the appliance to the power supply.
a It may take a few minutes until all of the functions are available.
General malfunctions
occur.
A software update may be required.
▶
Update the software.
→"Software update", Page8
Disposal
13 Disposal
13.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.