Bosch HBG656R 1M Series - Troubleshooting; Customer Service

en Troubleshooting
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21 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
21.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
1.
Briefly disconnect the appliance from the power supply by switching off the fuse.
2.
Reset the basic settings to the factory settings.
→"Basic settings", Page18
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Implement the settings for the initial configuration.
– Language
– Clock
The operation does
not start or is inter-
rupted.
Different causes are possible.
▶
Check any notifications that appear in the display.
→"Displaying information", Page12
Malfunction
▶
Call the after-sales service.
→"Customer Service", Page28
Appliance does not
heat up.
Demo mode is activated in the basic settings; ⁠ appears in the display.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Deactivate demo mode within three minutes in the
→"Basic settings", Page18.
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page18
The control ring has
fallen out of the
mount in the control
panel.
The control ring has been detached.
1.
Insert the control ring into the mount in the control panel.
2.
Push the control ring into the mount so that it clicks into place and can be turned.