English – 15
Maintenance/cleaning
WARNING
u Do not open any of the components. Service
should only be carried out at an authorized
Bosch eBike dealer. Failure to follow above warn-
ing can cause death or serious injury. Refer to your
bicycle manual or component manual for all non-
Bosch drive system components.
u Always remove the battery pack before per-
forming any bicycle inspection, maintenance or
repair. Failure to remove the battery pack before
performing bicycle inspection, maintenance or re-
pair can lead to serious injury.
u If you suspect that something is loose, do not
ride your bike. See your Bosch eBike dealer, only a
qualified service provider should perform work on
your Bosch Drive System. All nuts, bolts, screws re-
quire the correct tightening force. Too little force
and the fastener may not hold securely. Too much
force and the fastener can strip threads, stretch,
deform or break. Either way, incorrect tightening
force can result in component failure, which can
cause you to lose control and fall.
u Do not paint any components of the Bosch drive
system as they may cause premature failure of
the component.
Taking care of your eBike
Please observe the operating and storage tempera-
tures of the eBike components. Protect the drive unit,
on-board computer and eBike battery against ex-
treme temperatures (e.g. from intense sunlight with-
out adequate ventilation). Extreme temperatures can
cause the components (especially the eBike battery)
to become damaged.
Have your eBike checked by an expert at least once a
year (including mechanical parts, up-to-dateness of
system software).
Please have your eBike serviced and repaired by an
authorized bicycle dealer.
The bike retailer can also schedule the service based
on a mileage and/or a time period. In this case, the
on-board computer displays a message telling you
when the service date is due each time it is switched
on.
Cleaning
u Do not submerge your eBike components in wa-
ter, or wash with pressurized hose. Your Bosch
drive unit is designed to be water tight to rain water
or non-pressure hose washing.
Keep all components of your eBike clean, especially
the battery pack contacts and corresponding holder
contacts. All components including the drive unit may
not be immersed in water or cleaned with a high-pres-
sure cleaner. Clean them carefully with a soft, damp
cloth (using only mild soap and water).
After-sales service and advice on using
products
If you have any questions about the eBike and its
components, contact an authorized bicycle retailer.
For contact details of authorized bike dealerships,
please visit www.bosch-ebike.com.
Please contact an authorized bicycle dealer if the
eBike battery is no longer working.
Bosch eBike Systems 1 270 U20 XBI | (14.03.2023)
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