Troubleshooting en
43
Fault Cause and troubleshooting
Stubborn white coat-
ings are present on
tableware, inside the
appliance or the door.
Detergent substances are deposited there. These
coatings cannot generally be removed with chemicals.
▶
Change your detergent →Page26.
▶ Clean the appliance mechanically.
The hardness range is set incorrectly or the water
hardness is greater than 44°E (6,2mmol/l).
▶
Set the Water softening system →Page22 to the
water hardness or add special salt.
3in1/organic/eco detergent is not effective enough.
▶
Set the Water softening system →Page22 to the
water hardness and use separate detergents (pro-
prietary detergent, special salt, rinse aid).
Too little detergent is being used.
▶ Increase the amount of detergent used or change
Detergent →Page26.
Washing programme selected too weak.
▶ Select a more intensive washing programme.
Tea residue or lipstick
marks on tableware.
Washing temperature is too low.
▶ Select a programme with a higher washing temper-
ature.
Too little detergent is being used or is unsuitable.
▶
Use a suitable Detergent →Page26 and follow the
manufacturer's instructions for the amount to be
used.
Tableware has been precleaned too intensely. The
sensors chose a weaker programme. Stubborn soiling
cannot be entirely removed.
▶ Only remove large remnants of food and do not
prerinse tableware.
Coloured coatings
(blue, yellow, brown)
that are difficult or im-
possible to remove
are present inside the
appliance or on stain-
less steel tableware.
The formation of films is due to substances contained
in vegetables (cabbage, celery, potatoes, noodles,
etc.) or tap water (manganese).
▶ Clean the appliance.
You can remove deposits with Mechanical cleaning
→Page34 or a machine cleaning product. It may
not always be possible to completely remove de-
posits but they are harmless to health.
The formation of films is due to metal components on
silver or aluminium tableware.
▶ Clean the appliance.