16
Problems
Tronic – 6 720 816 255 (2018/06)
9Problems
9.1 Problem/Cause/Solution
In the following diagram there are some solutions described for
possible problems / troubleshooting (these should only be
performed by authorized technicians).
DANGER:
Assembly, maintenance and repairs should
only be carried out by authorized
technicians.
Problem Cause Solution
Cold water
Very hot water
Insufficient capacity
Continuous draining from the
safety valve
Rust coloured water
Water with a scent (bad smell)
Noise in the appliance
X Plant or circuit breaker surcharge
(capacity exceeded).
▶ Verify if the device is connected to a
dedicated electric point to supply
sufficient electric current to the
device.
X X Incorrect temperature regulating through
the thermostat.
▶ Regulate the thermostat.
X Thermostat temperature safety active. ▶ Replace or re-install the thermostat.
X Damaged heating element. ▶ Replace the heating element.
X Incorrect functioning of the thermostat ▶ Replace or re-install the thermostat.
X X X X Device incrustation and / or from the
safety group.
▶ Perform a descaling of the appliance.
▶ If necessary replace the safety group.
X X X Hydraulic system pressure. ▶ Verify the system pressure.
▶ If necessary install a pressure
reducing valve.
X X Hydraulic system capacity. ▶ Verify the piping.
X Appliance corrosion. ▶ Drain the appliance and check for
interior corrosion.
▶ Replace the magnesium anode.
X Bacteria development. ▶ Drain and clean the device.
▶Disinfect the appliance.
X Device incorrectly dimensioned for the
consumption.
▶ Replace by another, following the
consumption.
Table 7
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