Fault Possible cause Action
Waterdoesnotenterthe
machineor detergentis not
washedaway.
Indicatorlight "spin" islit
anddisplayis flashing
"E:11"or "E:12",
Waterfaucetnot turnedon. Turnonwaterfaucet.
Cyclecontinues.
Supplyhosekinkedor pinched.
Eliminatethecause.
Watercannotbeseen in
drum.
Washingsolutionhasnot
drainedcompletely.
Indicatorlight "rinse" islit
anddisplayis flashing
"E:13"with nowater
remaininginthe drum
Waterisflowingoutfrom
underneaththe machine.
Sudscomingout of the
detergentdispenser.
Repeated spinning,
Thelaundrywasnotspun.
(Laundryis stillwet).
Thelaundrywasnotspun.
(Laundryis stillwet).
Unsatisfactorywashing
result.
Cleanthe waterinletstrainers(seePage27).
Checkfor safetyindicator(seepage13). Ifred, replace
hose.
Eliminatethecause.
Strainersin supplyhoseclogged.
Aquastop_ Hosesafetyfeatureactivated.
Waterpressuretoolow.
Thisis not afault.
Thewaterlevelis belowthevisiblepartof the drum.
Suds
Pumpis blocked
Thethreadof the supplyhoseis nottight.
Leakinthe drainhose.
Toomuchsoapor non HEsoapused,pumpcouldnot
removesuds.
Thisis notafault.
Theunbalancedloaddetectionsystemisattemptingto
balancethe loadthroughrepeatedspins.
Loadsizetoosmall.
Uselessdetergentforfuturewashloads. Detergents
specificallydesignedfor yourHighEfficiencywasher
producefewersudsandwill includethe letters"HE"on
thepackaging.
Cleanthe waterdrainagepipeand/ordrainhose.
Tightenthethread.
Replacethedrainhose.
Mix1 tablespoonof fabricsoftenerwith1 pt (1/2litre)of
waterandpourintothe detergentcompartment(donotdo
thiswith outdoor(waterproof)fabric)
Uselessdetergentforfuturewashloads. Detergents
specificallydesignedfor yourHighEfficiencywasher
producefewersudsandwill includethe letters"HE"on
thepackaging(lookfor the "HE"symbol).
Alwaysloadthedrumwith severallargeand smallitems
together.
Addmorelaundry.
Alwaysloadthe drumwithseverallargeand smallitems
together.
Largeitemsof clothinghavebecomeentangledandcould
notbedistributedevenlyin the drum.Forreasonsof
safetythe high-speedspincyclewasautomatically
prevented.
Excessivesudsduetotoo muchdetergent,non HE
detergentused
Thedegreeofsoilingwashigherthan estimated.
Mix1 tablespoonof fabricsoftenerwith1 pint(1/2 liter)of
waterandpourintothe maindetergentdispenser
chamber;reducetheamountof detergentused;useHE
detergent.(lookforthe "HE"symbol).
Selectsuitablecycle
or
Stainremoval as anadditionaloption.
Notenoughdetergent. Adddetergentaccordingto themanufacturer's
specifications.
Detergentresidueon the Somephosphate-freedetergentscontainwater-insoluble Brushoff spotswhen laundryis dry.
laundry, residuesthat mayappearaslightspotsonthe laundry.
Grayresidueonthe Dirtaccumulationfrom ointments,fats oroils. Addthe maximumamountof detergentandselectthe
laundry, highestpermissibletemperature.
Systemshakesor shudders Drumsystemsuspensioncanshiftduringspeedup, this Mixsmallandlargelaundrypiecesin loadto minimize
whenpassingfromlowerto is notafailure, thiseffect. Makesurethe unitis level,seepage15.
higherspeedspinning.
Ifthe fault cannot be eliminated with the aid of the above table, switch the appliance off, wait 5 seconds, switch the appliance on
again, select and start the cycle.
Ifthe fault continues, call customer service; see Page 31.
3O
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