After-sales service en
39
4 After-sales service
After- sales service
If you cannot correct the fault yourself
~ "Faults and what to do about them"
on page 35 please contact our after-
sales service. ~ Back page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E no.) and the
production number (FD) of the
appliance.
You can find this information:
■ on the inside of the washing
machine door*
■ in the opened service flap*
■ on the rear of the appliance*
*depending on the model
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
J Technical data
Technical data
Dimensions:
850 x 600 x 590 mm
(Height x width x depth)
Weight
63-83 kg (depending on model)
Mains connection:
Mains voltage 220-240 V, 50 Hz
Nominal current 10 A
Nominal input 1900-2300 W
Water pressure:
100-1000 kPa (1*-10 bar)
Note:
*Appliance can function even at 0.3bar/
30kPa water pressure under specified
loading conditions as mentioned in
programme supplementary sheet
The display panel/indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
■ End of program reached. Energy-saving mode is activated
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select the program ' Rinse or brush the laundry after washing.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call customer services. ~ Page 39
Faults Cause/Remedy
* depending on the model
Product number Production number
(1U )'
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