en Troubleshooting
46
Fault Cause and troubleshooting
"E:30 / -80" ▶ Remove any unapproved extensions from the water
hose.
→"Connecting the appliance", Page14
The pump cap is not fully screwed in.
▶ Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page41.
"E:38 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drum", Page40
if the fault is displayed again,
▶
→"Cleaning the drain pump", Page41
Inlet opening of the rubber gasket is blocked.
▶
→"Cleaning the intake opening in the rubber gas-
ket", Page44
"E:30 / -10" and/or The filter in the water inflow is blocked.
▶ Clean the water inflow filter.
The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Ensure that the water inlet hose is not kinked or
jammed.
All other error codes. Malfunction
▶ Call the after-sales service.
→"Customer Service", Page55
Water cooling To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.
▶ Wait until the detergent solution has cooled down.
"E:30/-20" Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page55
Detergent dosage is too high.
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.