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SERVICE AND WARRANTY INFORMATION
Locating the headset serial number
Your B os e
®
A20™ Aviation Headset is identified by a unique headset serial
number located on the underside of the headband and underneath the
headband cushion. Reference this serial number when you register your
product or contact Bose for technical support.
Be sure to properly reseat the headband cushion by pressing down firmly. For
more information on replacing the headband cushion, see Refer to “Headband
cushion replacement” on page 26.
Warranty period
Your Bose A20 Aviation Headset is covered by a limited 5-year warranty. Details
of the limited warranty are provided on the warranty/product registration card
included in the product carton. Ear cushions carry a six-month limited warranty
against manufacturer defects.
Limited warranty service
To return your headset to Bose for repair
Return your headset using the following procedures:
1. Contact the Bose organization in your country/region (visit
Global.Bose.com for Bose contact information in your
country/region) for specific return and shipping instructions;
2. Label and ship the product, freight prepaid, to the address provided by the
Bose organization in your country; and
3. Place any necessary return authorization number prominently on the
outside of the carton. Cartons not bearing a return authorization number,
where required, will be refused.
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