Bose LIFESTYLE 550 - Audio and Bluetooth Troubleshooting

32 - ENGLISH
Symptom Solution
Bass is too heavy or low • Adjust the bass setting of the system (see page 19).
• Run ADAPTiQ
®
audio calibration (see page 16).
• Move the bass module away from nearby walls and corners.
Sound is distorted • Cycle through and test dierent sources.
• Reduce the volume output level from any devices connected to
the control console.
• Make sure the audio input cable from your source device is
connected and not damaged.
• If you have not previously run ADAPTiQ
®
, select ADAPTiQ
®
from the UNIFY
®
menu (see page 15).
• Unplug the power cord for the console, wait 30 seconds and
plug it firmly into a live AC (mains) outlet.
No sound from a
connected device
• Power on the device.
• Cycle through and test dierent sources.
• Refer to the device owner’s manual.
No TV picture, but audio is
heard
Make sure the TV video input selection is correct for the
video source.
A connected device is not
responding consistently to
remote commands
• Try setting up the device again. Press the button on
the control console. Select the device options and follow the
on-screen instructions to set up the device again.
• Replace your remote’s batteries (see page 41).
• Set up your IR emitter (see page 33).
Intermittent audio dropouts
heard on coaxial digital
audio devices
• Confirm that the audio cable is properly connected to the con-
sole and the coaxial digital audio device.
• Cycle through and test dierent sources.
• Try setting up the device again. Press the button on the
control console. Select the coaxial digital audio device options
and follow the on-screen instructions to set up the device again.
• Unplug the power cord for the console, wait 30 seconds and
plug it firmly into a live AC (mains) outlet.
Not all remote buttons have
the desired function while
controlling a TV or source
device
Press the button on your remote control and select
TV Remote Setup > Advanced setup.
Connecting to a new net-
work or dierent network
• Press the button and select Network Setup.
• If your network information has changed or to connect
your system to another network, refer to the SoundTouch
®
in-app help.
• If having problems connecting wirelessly, connect to the
network using an Ethernet cable.
TROUBLESHOOTING