Troubleshooting
Poor
sound
quality
or
missing
audio
channels
•
Make
sure
the
headphone
cable
is
securely
plugged
into
the
headphone
jack
of
the
device.
Check
extension
cable
connection
if
applicable.
•
Adjust
the
bass
and
treble
settings
in
the
device.
•
Try
another
compatible
device.
Microphone
not
working
•
Make
sure
you
are
using
a
compatible
device.
See
"Made
for"
below.
•
Make
sure
the
headphone
cable
is
securely
plugged
into
the
headphone
jack
on
the
device.
•
Make
sure
the
microphone
opening
on
the
back
of
the
Answer/End
button
is
not
blocked.
•
Try
another
phone
call.
Device
is
not
responding
to
(remote)
button
commands
•
Make
sure
you
are
using
a
compatible
device.
•
Make
sure
the
headphone
cable
is
securely
plugged
into
the
headphone
jack
on
the
device.
•
For
multi-press
functions:
vary
speed
of
button
presses.
·Try
another
compatible
device.
Please
refer
to
the
complete
Owner's
Guide
,
available
online,
for
more
information
about
your
headset,
including
advanced
functions,
additional
troubleshooting
suggestions
and
information
on
accessories
and
replacement
parts
.
To
request
a
printed
copy
of
t
he
complete
Owne
r'
s
Guide,
please
refer
to
the
phone
numbers
provided.
Made for
iPhone 5s, iPhone
5c
, iPhone
5,
iPhone 4s, iPhone 4,
iPhone 3GS, iPad
Air,
iPad mini with Retina display,
iPad (3rd and 4th generation), iPad mini, iPad
2,
iPad,
iPod touch (2nd through 5th generation), iPod classic,
iPod nano (4th through 7th generation), and iPod shuffle
(3rd and 4th generation).
iPad,
iPhone
,
iPod
,
iPod
classic,
iPod
nano
,
iPod
touch
,
iPod
shuffle
,
and
Retina
are
trademarks
of
Apple
Inc
.,
registered
in
the
U.S.
and
other
countries.
iPad
Air
and
iPad
mini
are
trademarks
of
Apple
Inc.
The
trademark
"
iPhone
"
is
used
with
a
license
from
Aiphone
K.K.
"
Made
for
iPod,"
"Made
for
iPhone
,"
and
"Made
for
iPad
"
mean
that
an
electronic
accessory
has
been
designed
to
connect
specifically
to
iPod
,
iPhone
,
or
iPad,
respectively
,
and
has
been
certified
by
the
developer
to
meet
Apple
performance
standards.
Apple
is
not
responsible
for
the
operation
of
this
device
or
its
compliance
with
safety
and
regulatory
standards.
Please
note
that
the
use
of
this
accessory
with
iPod,
iPhone,
or
iPad
may
affect
wireless
performance.
For
your
records:
The
serial
number
is
located
on
the
warranty
card
included
in
the
carton
.
Serial
number:
_
_____________
_ _
Please
keep your
receipt.
Now
is
a
good
time
to
register
your
headphones.
You
can
do
this
easily
by
going
to
http
://
globai.Bose
.
com
/
register
The
warranty
information
provided
with
this
product
does
not
apply
in
Australia
and
New
Zealand
.
See
www.Bose.com
.
au/warranty
or
www.Bose
.c
o.
nz/warranty
for
details
.
©2
014
Bose
Co
rporat
i
on.
No
part
of
this
work
may
be
reproduced,
modified
,
d
is
tributed
,
or
otherwise
used
without
prior
wr
i
tten
permission.
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