English - 27
Care and Maintenance
Problem What to do
Intermittent bass
(Lifestyle
®
SoundTouch
™
135
systems)
• Check that the status indicator on the Acoustimass
®
module is solid
amber. See page 25.
• If the soundbar status indicator is blinking amber:
—Connect the Acoustimass module to AC (mains) power (The
status indicator glows amber).
—Press the Setup button on the control console. Select “Recon-
nect Acoustimass”. Follow the on-screen instructions.
—Move system away from potential interference, such as a wireless
router, cordless phone, television, microwave, etc.
Sound is impaired
by a loud hum or
buzz, which may
be electrical in
nature
Contact Bose
®
Customer Service to determine if and how
other electrical devices in the room create unwanted signals, and to
obtain possible remedies.
Radio does not
work
• Connect antennas.
• Move AM antenna at least 20 inches (50 cm) from the control con-
sole and Acoustimass module.
• Adjust antenna position.
• Ensure the AM antenna is upright.
• Move antennas farther from control console, TV, or other electronic
equipment.
• Select another station.
FM sound is
distorted
• Adjust antenna position.
• Fully extend the FM antenna.
Picture is blurry
when viewing 3D
content
• Ensure your 3D glasses are powered on (if necessary).
• Change the 3D system option to a different setting.
• Ensure the soundbar is not blocking the IR sensor on the TV.
Sound is distorted • Ensure the audio input cable is connected and not damaged.
• Reduce the volume output level from any external devices con-
nected to the control console.
• (Lifestyle
®
SoundTouch
™
135 systems) Remove all protective films
from the system.
No sound from a
connected device
• Check the connections.
• Do not make coaxial or optical audio connections to the same input
on the control console.
• Power on the device.
• Refer to the owner’s manual that came with the device.
No TV picture, but
audio is heard
• Ensure the TV video input selection is correct for the
video source.
• Ensure cables are securely connected.
A connected de-
vice not respond-
ing consistently to
remote com-
mands
Connect the included external IR emitter to the control console. For
guidance, press the Setup button on the control console. Select de-
vice options and follow on-screen instructions.
Intermittent audio
dropouts heard
on coaxial digital
audio inputs
Contact Bose Customer Service to request a composite video cable
for the coaxial digital audio connection.