English
Warranty
Bowers
& Wilkins products are designed
and
manufactured
to
the
highest quality standards.
However,
ff
somethng
does
go
wrong
with
the product,
B&W
Group Ltd.
and
rts
naoonal
d1stnbutOfS
warrant
free
of charge
labour
(exclusions
may
apply)
and
replacement parts in any
country
S8N9d
by
an official
Bowers
& Wilkins
d1Stnbutor.
Ths warranty complements
arry
national or
reglOnal
legal obligations
of dealers
or
natlOnal
d1stnbutOfS
and
does
not affect
your
statutory
rights as a customer.
Some
reglOnal
legal obligat,ons outside the
control
of
B&W
Group
Ltd. may reduce the soope
or
time
of
the terms
outlined below.
In
particular:
•
Special
warranty terms apply ,n the
Russian
Federat,on.
• Spec,fic
import
regulatioos apply Ill
Brazli.
•
See
acfiacent
colurm for specific warranty instructioos that
apply
in
Australia
Please contact the relevant
nallOnai
distributor for
detaJls.
Terms and Conditions
This
warranty·
1
IS
valid only for products purchased
from
an authonsed
Bowers
&
Wilkins
retaJler
or dealer.
2
IS
valid from the date
of
purchase for a
penod
of
five
years
for
passive
loudspeakers
and
two
years for
powemd
loudspeakers,
electronics
and
headphones, except that exclusions
apply
in
certoo countnes
,n
lone
wrth
natlOnal
law. Please
consult
the
Bowers
&
Wilkins
distributor
In
your
C01X1try
for detailed
information.
3
IS
llmrted
to
the repwr
of
the
equ,pment.
Nerther
transportation,
nor
any
other costs, nor any nsk for
removal,
transportat,on
and
installation
of
products
IS
COll8rad
by
th1S
warranty.
4
1s
only valid for
the
or1ginal
C/Ml8/.
It
IS
not lransferable.
5
wiu
not
be
appl,cable
in
cases other than defects
in
matenals
EWld/
or
woo1<lnanship
at
the
time
of
purchase
and
will
not
be
applicable:
•
lor
deterioration of component parts,
the
nature of
which
IS
to
becorna worn
or
depleted wrth
use,
such
as
battenes and
headphone ear
pads.
b for damages caused
by
lncorract installat,on, comection or
packJng,
c for damages caused
by
any
use
other
than
COITect
use
described
In
the
user manual, negligence, modificat,ons, or
use
of parts that are not
made
or
authorised
by
B&W
Group
Ltd.,
d for damages caused
by
faulty or unsutable anc,llary equipment,
e for
damages
caused
by
accidents,
Nghtn1ng,
water,
fire
heat,
war, public disturbances
or
arry
other
cause
beyond the
reasonable
cont
rol
of
B&W
Group Ltd.
and
rts
appo,nted
dlStnbutOfS,
for products
whose
serial
number
has
been
altemct,
deleted,
removed
or
made
meg1ble,
g
ff
repwrs or modlficatioos
have
been
executed
by
an
unauthorised person.
How
to
claim repairs
under
warranty
Should you have any
concerns
regarding the
pertormance
of
your
product, please
use
the following procecj\xe:
You
can
find
an
contact details
by
cticking on 'Contact
Bowers
& Wilkins'
at
the bottom of the
home
page
of
our web
srte
and
selectriO
the
appropnate
country
2
Our
representative
WIii
discuss your
c:oncems.
tt
It
IS
found
necessary
to
retum
the
product for repel', you may
be
g,ven
a
Return Merchandise Authorisation.
You
should not retum the
product wrthout this authonsat,on,
ff
given.
To
validate your warranty, you wil need
to
produce
the
original
sales
IOVOIC8
or
other proof of ownership
and
date of
purchase.
Australia
Warranty Information
In
addition
to
other rights
and
remedies
available
to
COOS\.m8rS at
law,
this
product
comes
wrth
a defect warranty
by
Convoy International
Ply
Umited
('Convoy').
Addmss:
Tel:
Email:
Locked Bag 970, Botarry
N&N
1455
1800817787
serviceOoonvoy.com.au
The
warranty is for
the
benefit of the original purchaser
only.
Convoy
will
repwr,
replace
or
refund (Convoy's choice) for any defect that
IS
reported to Convoy within the warranty
penod
stated on the
packaging
or
in documentation
accompanying
this product.
~
more
than
one
penod
IS
stated
then
the longer
penod
appil8S.
tt
no period
IS
stated then 2 years
appil8S.
"'1y
reference
to
'kfetime' mear,s the
lesser of the
Met1111e
of
the ong,naJ
purchaser
or
the penod the original
purchaser
owns
the
product.
This warranty IS not transferable and
1s
limted
to
defects that
anse
in
the course of normal domestic use
or
installat,on Defects
MSl"9
from mlSuse, neglect or improper
care,
ftuctuation in current, lncooect
software upgrade, incooect assembly or installation,
alteration,
modification
or
unauthorised repair
are
not covered. Cebinetl)
marl<s
or
damage
and
products
with
defaced
serial
numbers
are
not
covered.
Our
goods
come
wrth
guarantees that cannot
be
excluded
under the
Australtan
Consumer
Law.
You
are
en~tled
to
a replacement
or
refund for a major
failure
and
compensat,on for
arry
other
reasonably foreseeable loss
or
damage.
You
are also entrtled
lo
have
the
goods
repaired
or
replaced
d
the
goods
f8JI
to
be
of
acceptable
quality
and
the
failure
does
not amount
to
a maior
fa,IUre.
In
order
to
claim
under
the warranty, supply your proof
of
purchase
documents with the
make,
model, serial number, date
and
plaCe
of
purchase
of
your Item
to
Convoy
and
deliver your Item
to
the
Authorised SeMce Centre nominated
by
Convoy
in response
lo
yourcla,m,
You
must
bear
any delivery or other expense incurred in making
yourcla,m.
Brand
Category Warran1y Period
Pass,ve
Loudspeakers
5
Years
Active
Loudspeakers
finduding
2
Years
Bowers
&
subwoofer
and
Wilkins
Wlfllless
MUSIC
Systems)
Headphones 2Years
Accessol1es
1
Year
Fran~ais
Garantie
Les produts
Bowers
& Wilkins sont
convus
et
fabriques
salon
les
normes de
qualite
les plus
elevees.
Cependant, au cas
ou
=
aunez
a constater
un
souci
quelconque
avec
vo1re
produit,
B&W
Group
Ltd
et
ses
distnbuteurs nationaux s'engagent a prendre en charge
graturtement sa
reml88
en stat • pieces
et
mains-d'ClllM8 , (des
exclus,ons
peuvent toutefoo s'apptiquer)
et
cela dans tous
les
pays
ql.i
d1sposent
d'un distnbuteur official Bowers &
Wil<lns.
Cetta garant,e v,ent en
~t
des
obl,gatioos )Uod,ques
regionales ou nationales
des
concessionnalres ou
d1stnbuteurs
et
n'affecte pas
vos
drolts
statutaJres
en tant
que
client. Certaines
obl,gatioos legales ou
reg1onales
echappant au cont
rOle
de
B&W Group Ltd peuvent
toutefOIS
rt\duire
la
portee
OU le temps
necessa,re
pour
appl,q,.Jer
les
d1sposit,ons
decntes cH:lessous
En
particufier :
•
des
cond1tJons
de
garant,es particutieres s'appliquent pour la
Fedt\rat,on
de
Russ,e.
•
des
reglementations specifiques s'appliquent a !'importation au
Brasil.
Veuillez
s'i
'IOUS
plalt contacter le d!stnbuteur
national
de
la
marque
pour plus
de
det8ils
Termes
et
Conditions
Cetta garant,e
1
est
valable urnquement pour les produts achetes par
l'intermed1aire
d'un revendeur ou dlStributeu,
Bowers
& Wikins.
2 est valable a partir de la date d'achat et pour
une
penode de
clnq ans pour les enceirrtes acoustlques passjVes et
deux
ans
pour
les
ence,ntes acoust,ques et ca,ssons de graves actrls,
les
electroriques et
les
casques, sauf au cas
ou
des
exclusions
s'appliquera,ent
dans
certains pays et conformement aux
regles
en
v,gueur.
Consulter volre d,stnbuteur local
Bowers
& Wilklns
dans
votre
pays
pour
9\IOit
des
Informations
plus
detailloos.
3 est
limrtee
a la reparat,on
de
l'equ,pement. Notarm,ent : le
transport, l'enlevement ou l'installat,on
des
produits, ne sont pas
couverts par la garantie.
4 est unquement valable pour
le
propootaire d'ongine.
Be
n'est pas
transfl!rable.
5 ne
sera
applicable
que
pour des defauts
de
mat6rlaux et/ou
de
fabricat,on
eXistant
au
moment
de
l'achat.
La
garantie
ne
s'appliquera
pas
:
a pour la deterioration
de
composants qui par nature se
degradent a l'usage
comme
les
piles et
1es
oreollettes
de
casque.
b pour
les
dommages causes par
une
mauvaise installation.
conne,oon
OU
emballage,
c pour
les
dommages causes par
un
usage autre que ceux
decnts dans
le
manual
d'Utilsat,on, dans
le
cas de negligences,
de modificat,ons, ou d'utiisat,on conpnte d'elements qui na
son! pas con<;US OU autorises par B&W
Group
ltd,
d pour
les
c1ommages causes par
des
equipements
aUXll,a,res
inedaptes ou defectueux,
e pour
les
dommages causes par
les
accidents, la foudre,
1·eau,
la chalelx d'un
1noend1e,
la guerre,
des
troubles pubflcs ou
toute autre cause
qui
sont
hors
du
domaine
de
contrOle
de
B&W Group Ltd et
ses
dlStnbut"'-'S agrees,
pour
1es
produits dont
le
runero
de
ser1e
a ate modifle, efface,
enleve
OU
rendu
illStlle,
g
.,
des
rnparatiorlS ou
des
modlficat,ons
ont
ate
executees par
une
persome
non
autorisee.
Comment
demander
des
reparations sous garantie
Si
'IOUS
avez
des
doutes ou
des
problemes
de
performances
avec
votre produit, veudlez
s'i
vous
plait utj,ser
la
procedure
su,van
t
e:
Vous pourrez trouver toutes nos coordonnees en
cloquant
sur
"Contacter Bowers & Wti:>s" au
bas
de
la page d'accuei de notre
srte
web
et en selecbomant le
pays
appropne.
2 Notre representant discutera
avec
= de vos pr6occupations
S'i
estime
n<lcesseire
de nous
retOLfTler
le produit pour r6paration,
YOUS
poum,z aJors
recevoor
une
autonsatlon
de
retour de
marchandises. Vous ne devez
pas
nous retoumer
le
prodL.it sans
avoir
eu
cette autonsation.
Pour vailder volre garantie,
YOUS
auez
besoln
de
fourrw
la
lecture
de
vente
onginale
ou toute autre preuve de proprlete,
a,ns,
que la
date d'achat.
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