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Bradford White URG2DV40S*N - User Manual

Bradford White URG2DV40S*N
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Manual 2385163500A 3/15
SERVICE
MANUAL
Troubleshooting Guide
and Instructions for Service
(To be performed ONLY by
qualified service providers)
Models Covered
by This Manual:
URG2DV40S*N
URG2DV50S*N
URG2DV50H*N
ULG2DV50H50*N
(*) Denotes Warranty Years
Ultra Low NOx Direct Vent Water Heaters
UDV Series

Questions and Answers

  • U
    ugoodwinAug 14, 2025
    Why pilot will not stay lit on Bradford White Water Heater?
    • M
      Mary CampbellAug 15, 2025
      If the pilot light won't stay lit on your Bradford White Water Heater, it could be due to the pilot assembly not being powered, in which case you should replace the pilot. Alternatively, consider replacing the gas control.
  • J
    Jason MontgomeryAug 18, 2025
    Why Bradford White URG2DV40S*N is not heating enough?
    • K
      keithfordAug 18, 2025
      If your Bradford White Water Heater isn't heating water sufficiently, it might be due to a thermal sensor that is out of calibration, in which case you should replace the gas control. It could also be due to a possible short.
  • J
    Jacqueline MillerAug 21, 2025
    What to do if water leak is detected in Bradford White URG2DV40S*N?
    • S
      Shawn WaltersAug 21, 2025
      If a water leak is detected by the accessory module in your Bradford White Water Heater, it's likely due to an excessive amount of water in the drain pan or water dam. To resolve this, first, check the T&P valve. Second, inspect all water fittings. Third, pressurize and perform a leak test on the tank.
  • B
    Benjamin HarperAug 25, 2025
    What to do if gas control electronic fault detected in Bradford White Water Heater?
    • L
      Lucas RussellAug 26, 2025
      If a gas control electronic fault is detected in your Bradford White Water Heater, try resetting the gas control. If the control is wet or physically damaged, it should be replaced.
  • S
    Sabrina EstradaAug 27, 2025
    What to do if setpoint knob has been recently turned to the “OFF” position on Bradford White URG2DV40S*N Water Heater?
    • R
      Robert WatsonAug 27, 2025
      If the setpoint knob on your Bradford White Water Heater has recently been turned to the “OFF” position, wait until the LED goes out before attempting to relight it.
  • S
    Samuel ChavezAug 31, 2025
    Why standing pilot remains on while setpoint knob is in “OFF” position on Bradford White URG2DV40S*N?
    • C
      Christian AndersonAug 31, 2025
      If the standing pilot remains on while the setpoint knob is in the “OFF” position on your Bradford White Water Heater, the pilot valve may be stuck in the open position. Replace the gas control to resolve this issue.
  • K
    kevin35Sep 3, 2025
    Why is there excessive tank temperature in Bradford White Water Heater?
    • S
      Sandy HansonSep 3, 2025
      If your Bradford White Water Heater's tank temperature is excessively high, it could be caused by a temperature sensor out of calibration, see service procedure III. Another potential cause is a faulty gas control.
  • D
    Devin TurnerSep 7, 2025
    What causes temperature sensor fault in Bradford White URG2DV40S*N Water Heater?
    • L
      Laura HaasSep 7, 2025
      If a temperature sensor fault is detected in your Bradford White Water Heater, it might be due to damage to the temperature sensor, or the temperature sensor resistance being out of range. See service procedure III.
  • E
    Elizabeth KennedySep 10, 2025
    What causes thermopile failure in Bradford White Water Heater?
    • M
      Melissa FoxSep 12, 2025
      If you are experiencing thermopile failure with your Bradford White Water Heater, it could be due to a weak pilot signal, unstable pilot, or a blocked or restricted pilot tube. See service procedure IV; see service procedure II; see service procedure II.

Summary

Troubleshooting

LED Status Codes

Interprets diagnostic LED flash codes for troubleshooting operational issues.

UDV SERVICE PROCEDURE I Burner Operation Inspection, Cleaning and Replacement

UDV SERVICE PROCEDURE II Pilot Testing, Cleaning & Replacement

Pilot Inspection, Testing and Replacement

Steps for inspecting, testing, and replacing the pilot assembly and its components.

UDV SERVICE PROCEDURE III Gas Control Testing and Replacement

Manifold Pressure Testing

Procedure for testing natural gas manifold pressure using a manometer.

Gas Control Removal From Water Heater

Detailed steps for safely removing and installing the gas control unit.

UDV SERVICE PROCEDURE IV Thermopile Testing

Closed Circuit Thermopile Testing

Preferred method for testing thermopile output using a multimeter.

UDV SERVICE PROCEDURE V Igniter, Electrode Testing and Replacement

Igniter, Electrode Testing and Replacement

Steps for testing and replacing the igniter and electrode components.

UDV SERVICE PROCEDURE VI Inner Door Removal and Replacement

UDV SERVICE PROCEDURE VII Diptube Inspection and Replacement

UDV SERVICE PROCEDURE VIII Anode Inspection and Replacement

Bradford White URG2DV40S*N Specifications

General IconGeneral
Capacity40 gallons
Fuel TypeNatural Gas
Vent TypeDirect Vent
Diameter20 inches
Warranty6 years
TypeResidential

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