36
Trouble-Shooting
Problem: Possible reason: Remedy:
Shaver
Shaver does not
start when
pressing the
on / off
button.
1. The shaver can only be
operated cordless.
2. Travel lock is activated.
1. Unplug the shaver.
2. Press the on / off button for
5 seconds to unlock the shaver.
Charging does
not start when
connected to
power socket
or put in the
Clean & Charge
Station.
1. Sometimes charging
starts delayed (e.g.
after long storage).
2. Ambient temperature
is out of valid range.
3. Power supply is not
plugged into the
shaver properly.
4. Shaver is not placed
properly in the
Clean & Charge Station.
1. Wait a few minutes. Charging will start
automatically.
2. Recommended ambient temperature
for charging is 5 °C to 35 °C.
3. Power supply needs to snap in.
4. Contacts of the shaver need to align
with contacts in the Clean & Charge
Station.
Shaver does
not charge
completely and
keeps blinking.
Ambient temperature is
out of valid range.
Recommended ambient temperature
for charging is 5 °C to 35 °C.
Unpleasant
smell from the
shaver head.
1. Shaver head is
cleaned with water.
2. Cleaning cartridge is
in use for more than
8 weeks.
1. When cleaning the shaver head with
water only use hot water and from
time to time some liquid soap (without
abrasive substances). Remove
Foil & Cutter cassette to let it dry.
2. Change cleaning cartridge at least
every 8 weeks.
Battery
performance
dropped
significantly.
1. Foil and cutter are
worn which requires
more power for each
shave.
2. Shaver head is
regularly cleaned with
water but not
lubricated.
1. Renew Foil & Cutter cassette.
2. If the shaver is regularly cleaned with
water, apply a drop of light machine
oil on top of the foil once a week for
lubrication.
Environmental notice
Product contains batteries and / or recyclable electric waste. For environment
protection, do not dispose of in household waste, but for recycling take to
electric waste collection points provided in your country.
The cleaning cartridge can be disposed of with regular household waste.
Subject to change without notice.
90687373_83XX_W&D_CC&SOLO_JP.indd 3690687373_83XX_W&D_CC&SOLO_JP.indd 36 02.05.19 13:2402.05.19 13:24
Business Use - P&G AUTHORIZED POA-00127460 Rev 001 Effective Date 2019-05-07 Printed 2020-02-06 Page 36 of 40
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