36
Trouble-Shooting
Problem: Possible reason: Remedy:
Shaver
Shaver does not
start when
pressing the
on / off
button.
1. The shaver can only be
operated cordless.
2. Travel lock is activated.
1. Unplug the shaver
2. Press the on / off button for
5 seconds to unlock the shaver.
Charging does
not start when
connected to
power socket
or put in the
Clean & Charge
Station.
1. Sometimes charging
starts delayed (e.g.
after long storage).
2. Ambient temperature
is out of valid range.
3. Power supply is not
plugged into the
shaver properly.
4. Shaver is not placed
properly in the
Clean & Charge Station.
1. Wait a few minutes. Charging will start
automatically.
2. Recommended ambient temperature
for charging is 5 °C to 35 °C.
3. Power supply needs to snap in.
4. Contacts of the shaver need to align
with contacts in the Clean & Charge
Station.
Shaver does
not charge
completely and
keeps blinking.
Ambient temperature is
out of valid range.
Recommended ambient temperature
for charging is 5 °C to 35 °C.
Unpleasant
smell from the
shaver head.
1. Shaver head is
cleaned with water.
2. Cleaning cartridge is
in use for more than
8 weeks.
1. When cleaning the shaver head with
water only use hot water and from
time to time some liquid soap (without
abrasive substances). Remove
Foil & Cutter cassette to let it dry.
2. Change cleaning cartridge at least
every 8 weeks.
Battery
performance
dropped
significantly.
1. Foil and cutter are
worn which requires
more power for each
shave.
2. Shaver head is
regularly cleaned with
water but not
lubricated.
1. Renew Foil & Cutter cassette.
2. If the shaver is regularly cleaned with
water, apply a drop of light machine
oil on top of the foil once a week for
lubrication.
Shaving
performance
dropped
significantly.
1. Foil and cutter are
worn.
2. Shaving system is
clogged.
1. Renew Foil & Cutter cassette.
2. Soak the Foil & Cutter cassette into
hot water with a drop of dish liquid.
Afterwards rinse it properly and tap it
out. Once dry apply a drop of light
machine oil on the foil.
Shaver head is
damp.
1. Drying time after
automatic cleaning
was too short.
2. Drain of the
Clean & Charge station
is clogged.
1. Wait until the drying process has
been completed.
2. Clean the drain with a wooden
toothpick.
91611495_93XX_wet&dry_JP.indd 3691611495_93XX_wet&dry_JP.indd 36 26.10.17 14:2226.10.17 14:22
Business Use - P&G AUTHORIZED 91754369 Rev 001 Effective Date 2017-11-02 Printed 2018-07-25 Page 36 of 40
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