Breville BES820XL - User Manual

Questions and Answers

J
Jean AguilarAug 18, 2025
Why is my Breville Coffee Maker coffee not running through?
- J
  Jaclyn PatrickAug 18, 2025
  If your Breville Coffee Maker isn't running coffee through, here are a few potential causes: * The machine might not be turned on or plugged in. Ensure it's plugged in and the POWER button is pressed to ‘on’. * The water tank could be empty. * The coffee grind may be too fine. * There might be too much coffee in the filter. * The coffee may be tamped too firmly. * The filter could be blocked. If so, use the fine pin on the cleaning tool to clear the holes.
G
Gregory BallAug 20, 2025
Why is my Breville BES820XL Coffee Maker coffee too cold?
- S
  Shane HallAug 21, 2025
  If your coffee is too cold when using your Breville Coffee Maker, consider these possibilities: * The cups may not be preheated. The cup warming plate starts to warm up as the machine warms up. * The milk may not be heated enough if you're making a cappuccino or latté. The milk is heated at the correct temperature when the base of the jug becomes too hot to touch.
T
Tina MorenoAug 23, 2025
How to fix no steam/hot water generated by my Breville Coffee Maker?
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  Derrick GardnerAug 23, 2025
  If no steam or hot water is being generated by your Breville Coffee Maker, check the following: * Ensure the machine is plugged in and powered on. * Make sure the water tank is not empty. * Verify the Selector Control is in the ‘Steam’ or ‘Hot Water’ position. * Check if the Steam Wand is blocked, and if so, use the pin on the cleaning tool to clear the opening.
B
bthorntonAug 26, 2025
Why is my Breville BES820XL Coffee Maker coffee too weak or watery?
- H
  Heather CarlsonAug 26, 2025
  If your coffee is too weak or watery when using your Breville Coffee Maker, it could be because the coffee grind is not fine enough. Ensure you use a suitable espresso grind, generally using a dark roast coffee labelled ‘Espresso Blend’.
R
robert61Aug 28, 2025
Why is the milk not foamy after texturing with my Breville BES820XL?
- M
  Mrs. Jennifer RobertsonAug 28, 2025
  If the milk is not foamy after texturing with your Breville Coffee Maker, it could be due to: * Not enough steam, potentially because the steam wand may be blocked. * The milk not being fresh and cold; ensure the milk is cold and fresh.
D
Daniel CherryAug 30, 2025
What to do if the steam and hot water lights are flashing on my Breville Coffee Maker?
- S
  Sean KimAug 31, 2025
  If the steam and hot water lights are flashing on your Breville Coffee Maker when the machine is switched on, it indicates that the Selector Control is not in the ‘Standby’ position. Turn the Selector Control to ‘Standby’ position to commence the normal heat up procedure.
M
Melinda RamosSep 2, 2025
What to do if my Breville BES820XL is making a pulsing/pumping sound?
- A
  Allison BowenSep 2, 2025
  If your Breville Coffee Maker is making a pulsing or pumping sound while extracting coffee or steaming milk, it's likely the normal operation of the 15 bar pump. No action is required, as this is how the machine is designed to function.
C
Casey BakerSep 4, 2025
Why is my Breville BES820XL coffee running out too quickly?
- S
  Sierra CraneSep 4, 2025
  If the coffee is running out too quickly from your Breville Coffee Maker, it could be due to a few reasons: * The coffee grind is too coarse. * There's not enough ground coffee in the filter. * The ground coffee hasn't been tamped firmly enough.
W
William HopkinsSep 7, 2025
How to fix coffee that filters out in drops from the filter holder of my Breville Coffee Maker?
- J
  John RobinsonSep 7, 2025
  If coffee filters out in drops from the filter holder of your Breville Coffee Maker, it could be due to: * The water tank being empty or low. * The coffee grind being too fine. * The machine being blocked by mineral deposits, in which case you should descale it.
K
Kelsey HigginsSep 10, 2025
What to do if Breville BES820XL is making a loud and continuous pumping noise?
- N
  nelsonpamelaSep 10, 2025
  If your Breville Coffee Maker is making a loud and continuous pumping noise, it could be because the water tank is empty or not securely in place.

Summary

Breville Recommends Safety First

Important Safeguards

Key safety precautions for operating the espresso machine.

Special Safety Instructions

Specific instructions for safe operation and use of the appliance.

Electric Cord Statement

Information and precautions regarding the power cord and extension cords.

Features of Your Breville Die Cast Programmable Espresso Machine

Programmable Function

Explains the choice between manual and programmable espresso functions.

Espresso Pressure Gauge Explained

Describes the function of the pressure gauge for optimal espresso extraction.

Espresso Extraction Zones

Details the optimal zones for ideal, under, and over-extracted espresso.

Hot Water Wand Function

Describes the dedicated hot water wand for making hot drinks.

Commercial Style Steam Wand

Details the swivel-action steam wand for texturing milk.

Advanced Dual Wall Créma System Filters

Explains the dual wall filters for optimal crema.

Electronic Temperature Control

Maintains optimal brewing temperature.

Energy Saving Features

Information on power save mode and auto power down.

Know Your Breville Die Cast Programmable Espresso Machine

Machine Components Overview

Overview of major parts like power button, lights, and functions.

Key Machine Functions and Accessories

Details on heating systems, controls, and accessories.

Before First Use

Initial Setup and Part Identification

Locating and preparing parts before initial operation.

Assembling Your Breville Die Cast Programmable Espresso Machine

Step 1: Insert Storage Tray

Positioning the storage tray correctly.

Step 2: Insert Drip Tray

Placing the drip tray and indicator.

Step 3: Insert Water Tank

Sliding the water tank into place.

Operating Your Breville Die Cast Programmable Espresso Machine

Filling the Water Tank and Powering On

Guide to filling the water tank and powering on.

Pre-Warming the Cups

How to pre-warm espresso cups.

Preparing and Tamping Coffee

Adding and tamping coffee grounds into the filter holder.

Priming, Inserting Filter Holder, and Brewing

Steps for group head priming, filter insertion, and brewing.

Programmed Espresso Functions

Brewing double espresso, programming custom volumes, and resetting defaults.

Programming Your Breville Die Cast Programmable Espresso Machine

Manual Espresso Brewing

How to brew espresso manually.

Pre-Brew Function Explanation

Details on the pre-brew function for enhanced extraction.

Emptying the Filter Holder

Procedures for removing and cleaning the used filter holder.

How to Texture Milk for a Cappuccino or Latté

Preparing Espresso and Steaming Milk

Making espresso and using the steam wand for milk texturing.

Milk Frothing Techniques and Notes

Jug angle, heating, pouring, and cleaning tips for milk.

Using the Hot Water Function

Dispensing Hot Water

Guide to using the hot water wand for beverages.

Hot Water Function Limitations

Notes on usage limits and automatic shut-off.

Coffee Making Tips

Cup and Filter Holder Warming

Importance of preheating cups and filter holders.

Grind, Measurement, and Tamping

Guidance on grind size, coffee amounts, and tamping.

Purging and Brewing Espresso

Purging group head and common brewing mistakes.

Care and Cleaning

Cleaning Steam Wand and Filters

Procedures for cleaning essential components like steam wand and filters.

Cleaning Exterior and Drip Tray

How to clean the machine's housing, warming plate, and drip tray.

Decalcifying the Machine

Explains the process and steps for descaling the espresso machine.

Troubleshooting Guide

Indicator Light and Coffee Flow Issues

Resolving flashing lights and no coffee flow problems.

Coffee Temperature, Crema, and Leak Issues

Solutions for cold coffee, no crema, and leaks.

Machine Operation and Sound Issues

Addressing loud noises, no steam/water, and machine not working.

Coffees to Try

Espresso and Milk-Based Coffees

Descriptions of various coffee drinks like Espresso, Long Black, Flat White.

Specialty Coffee Descriptions

Descriptions of Café Latté, Cappuccino, and Macchiato.

Coffee Drink Recipes

Recipes for Mocha Frappé, Espresso Affogato, and Con Panna.

Desserts

Dessert Recipes

Recipes for Baked Custards and Tiramisu.

Muffin and Icing Recipes

Recipes for muffins and coffee icing.

One Year Limited Warranty

Breville Customer Service Center

Breville BES820XL Specifications

General

Type	Espresso Machine
Material	Stainless Steel
Pump Pressure	15 Bar
Water Tank Capacity	67 oz
Dimensions	10.25 x 12.5 x 13.25 inches
Weight	17 pounds
Model	BES820XL
Color	Stainless Steel
Voltage	110-120V
Power	1600 Watts