14
TROUBLESHOOTING
Excessive Steam
• Inlet water line connected to hot water supply (connect to cold water).
• Spray head is plugged (remove spray head and clean or replace).
• Water ow is too low, conrm by running a full carafe and checking volume. See page 10 to reset / increase volume.
Taste Not Acceptable
• Quality or quantity of coffee placed in brew basket is not sufcient (purchase better quality coffee).
• Adjust coarseness of coffee grind.
• Spray head is plugged and water is boring hole in grounds (clean or replace spray head).
• Check temperature inside of a full carafe of water. It is possible heating system is not working properly.
Coffee temperature cold or lukewarm
• Carafe not keeping coffee hot enough. If using 2 cup or 1/2 carafe setting, consider pre-heating it
with hot water before brewing.
• Water ow rate too high or heater failed, call customer service.
Cup or mug not detected (flashing brew light)
• Mug not close enough to detect sensor (move further into brewer).
Water dripping from spray head
• Normally some water will drip from the spray head shortly after brewing.
• Debris may be inside valve. Disconnect water and reconnect, then run 1-2 full cycles of water in carafe.
If problem persists, contact customer service.
Programmed start time not working properly
• Review instructions on page 6 (Automatic Brew Cycle).