Symantec
™
Endpoint Detection and Response 4.5 Installation Guide for the S550
appliance
Re-installing Symantec EDR onto the S550
Re-installing Symantec EDR onto the 550 appliance from a USB stick or DVD
Before you begin, ensure that the Symantec host is racked and the serial port is connected to a serial terminal. The serial
connection is 9600 baud, 8 bit no parity.
To perform a DVD installation | To perform a USB stick installation
To perform a DVD installation
1. Obtain an ISO image from Symantec.
2. Burn the image to a DVD.
3. Put the DVD into the DVD drive.
4. Plug the DVD drive into the USB port.
5. Boot to the device.
To boot to the device
6. Follow the installation wizard.
To follow the installer
To perform a USB stick installation
7. Obtain an ISO image from Symantec.
8. Create a bootable USB stick.
•
For Linux:
Click the following link to learn more about how to create a bootable USB stick on Linux:
https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/7/html/installation_guide/sect-making-
usb-media
•
For Mac:
A. List the mounted devices.
For example:
List the mounted devices:
Last login: Thu Jul 5 09:13:15 on ttys001
M021204TKG3QD:Downloads john_doe$ diskutil list
/dev/disk0 (internal):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme 500.3 GB disk0
1: EFI EFI 314.6 MB disk0s1
2: Apple_CoreStorage SymMacSOE 499.3 GB disk0s2
3: Apple_Boot Recovery HD 650.0 MB disk0s3
/dev/disk1 (internal, virtual):
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS SymMacSOE +499.0 GB disk1
Logical Volume on disk0s2
DDDDFDA9-6016-4FD7-8815-B4C1D7190788
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