Brother DCP-L5600DN Basic User's Guide

Troubleshooting for Other Fax Problems
Related Models:
MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/MFC-L5900DW/MFC-L6700DW/MFC-L6800DW
Difficulties Suggestions
Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is
plugged into the telephone wall jack and the LINE jack of the machine.
If you subscribe to DSL, VoIP, or MagicJack services, call your service
provider for connection instructions. If you are using a VoIP system, try
changing the Compatibility setting to Basic (for VoIP). This will lower
modem speed and turn off Error Correction Mode (ECM).
Make sure you pressed Fax and the machine is in Fax mode.
Print the Transmission Verification Report and check for an error.
Contact your administrator to check your Secure Function Lock
Settings.
Ask the other party to check that the receiving machine has paper.
Cannot receive a fax. Make sure your machine has a dial tone by pressing Hook. If there is
no dial tone, connect a known working telephone and telephone line
cord to the LINE jack. Then lift the external telephone's handset and
listen for a dial tone. If you do not hear a dial tone or if you hear static
or interference on your fax line, contact your local telephone company
to check the line.
If you are using a telephone answering machine (External TAD
Mode) on the same line as the Brother machine, make sure your
answering machine is set up correctly.
1. Plug the telephone line cord directly from the wall telephone jack to
your Brother machine’s LINE jack.
2. Remove the protective cap from your Brother machine’s EXT jack,
and then plug the telephone line cord from your answering machine
into the EXT jack.
3. Set your answering machine to answer within four rings.
If you are having problems receiving faxes or voice messages, set
your answering machine to answer within two or three rings.
4. Record the outgoing message on your answering machine.
• Record five seconds of silence at the beginning of your outgoing
message.
• Limit your speaking to 20 seconds.
• End your outgoing message with your Fax Receive Code for
people sending manual faxes. For example: “After the beep,
leave a message or press *51 and Start to send a fax.”
5. Set your answering machine to answer calls.
6. Set your Brother machine’s Receive Mode to External TAD.
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Troubleshooting
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Brother DCP-L5600DN Specifications

General

Type	all in one
Color	black/gray, multi
Touch Screen	yes
Display Size	3.7 inches
Tray Capacity	50
Output Tray Capacity	150 sheets
Automatic Document Feeder Capacity	70 sheets
Paper Size	ansi a, legal, executive, a4, a5, a6, folio
Paper Handling	letter, legal, executive, a4, a5, a6, envelopes, custom sizes (3.0-8.5" (w), 5.0-14" (l))
Paper Weight	60 grams per square meter
Printing Method	monochromatic
Color Print Speed	0 pages per minute
Mono Print Speed	42 pages per minute
First Page Print Time	7 seconds
Print Resolution Mono	up to 1200 x 1200
Two-Sided Printing	yes
Maximum Number of Pages Per Month	up to 50, 000
Reduction and Enlargement	no
Photo Printing	no
Scanner Type	flatbed
Scan Resolution	up to 1200 x 1200
Duplex Scan	yes
Max Copies	99
Copier Resolution Mono	up to 1200 x 600
Fax Function	no
Cartridges	brother tn820, brother tn850
Number Of Cartridges	1
Internal Memory	yes
Memory Card	no
Network	wired
Connectivity	usb 2.0, ethernet
Mobile Devices Connection	no

Weight and Dimensions

Depth	16.8 inches
Height	16.8 inches
Width	19.5 inches
Net Weight	37.7 pounds