General Information
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3
Service call indications 3
Make sure that the top cover is completely closed before you report a service call.
If there is an error that cannot be cleared by the user, the machine will show that a service call is needed by
lighting up all the LEDs as shown below.
If you see the service call indication shown above, turn off the machine, and then turn it back on and try to
print again.
If the error is not cleared after turning the machine off and then back on, press and hold . The LEDs will
light up as shown in the following table to identify the error. The number under the LED icon shows how many
times the LED will blink.
1
If this error occurs, turn the machine off, wait a few seconds, and then turn it on again. Leave the machine for approx. 15 minutes with the power
on. If the error occurs again, call Brother Customer Service or your local Brother dealer.
For example, the LED indication below shows a Fuser unit failure.
Make a note of the error indication and report the error status to Brother Customer Service or your local
Brother dealer.
LED error indications
LEDs Main PCB
failure
Fuser unit
failure
1
Laser unit
failure
Main motor
failure
High voltage
failure
Zero Cross
error
Error
Ready
(7 or 4)
(3)
(5)
(6)
(2)
(1)
0.5 sec. 0.5 sec. 0.5 sec. 1 sec.
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