Examples of poor print quality Recommendation
Toner smears easily Media Type to a thick setting. If you are printing an
envelope, select Env. Thick in the media type setting.
Curled or wavy image
• Select Reduce Paper Curl mode in the printer driver.
If the problem is not solved, select Plain Paper in the
media type setting.
• If you are printing an envelope, select Env. Thin in the
Media Type Setting of the printer driver.
• If you do not use the machine often, the paper may
have been in the paper tray too long. Turn over the
stack of paper in the paper tray. Also, fan the paper
stack and then rotate the paper 180° in the paper tray.
• Store the paper where it will not be exposed to high
temperatures and high humidity.
• Open the back cover (Face up output tray) to let the
printed paper exit onto the Face up output tray.
Envelope creases
• Make sure the envelope levers inside the back cover
are pulled down to the envelope position when you
print envelopes.
NOTE
When you have finished printing, open the back
cover and reset the two grey levers back to
their original position (1) by lifting them up until
they stop.
Related Information
• Troubleshooting
Related Topics:
• Test Print
• Calibrate Colour Output
• Replace the Toner Cartridge
• Reduce Toner Consumption
• Replace the Drum Unit
• Replace the Belt Unit
• Clean the LED Heads
• Clean the Drum Unit
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