Brother HL-L5200DW User Manual

Home > Troubleshooting > Printing Problems
Printing Problems
Difficulties Suggestions
No printout Check that the correct printer driver has been installed
and selected.
Check to see if the Status Monitor or the machine's
control panel displays an error status.
Check that the machine is online:
• Windows
®
7 and Windows Server
®
2008 R2
Click
/Start > Devices and Printers . Right-click
Brother XXX-XXXX and click See what's printing.
Click Printer in the menu bar. Make sure Use Printer
Offline is not selected.
• Windows Vista
®
and Windows Server
®
2008
Click /Start > Control Panel > Hardware and
Sound > Printers. Right-click Brother XXX-XXXX.
Make sure Use Printer Online is not listed. If it is
listed, click this option to set the driver Online.
• Windows
®
XP and Windows Server
®
2003
Click the Start > Printers and Faxes. Right-click
Brother XXX-XXXX. Make sure Use Printer Online is
not listed. If it is listed, click this option to set the driver
Online.
• Windows
®
8 and Windows Server
®
2012
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click Settings
> Control Panel > Hardware and Sound > View
devices and printers. Right-click the Brother XXX-
XXXX. Click See what's printing. If printer driver
options appear, select your printer driver. Click Printer
in the menu bar and make sure that Use Printer
Offline is not selected.
•
Windows Server
®
2012 R2
Click Control Panel on the Start screen. In the
Hardware group, click View devices and printers.
Right-click the Brother XXX-XXXX. Click See what’s
printing. If printer driver options appear, select your
printer driver. Click Printer in the menu bar and make
sure Use Printer Offline is not selected.
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press
on the
control panel, and then send the print data again.
The machine is not printing or has stopped printing. (HL-L5000D/HL-L5100DN/HL-L5200DW/HL-L6200DW)
Press Cancel.
(HL-L6400DW) Press .
The machine will cancel the print job and clear it from the
machine's memory. The printout may be incomplete.
Send the print data again.
The machine prints unexpectedly or it prints garbage.
The headers or footers appear when the document
displays on the screen but they do not show up when it is
printed.
There is an unprintable area on the top and bottom of the
page. Adjust the top and bottom margins in your
document to allow for this.
261

Brother HL-L5200DW Specifications

General

Color	No
N-up printing	2, 4, 6, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Duplex print speed (black, normal quality, A4/US Letter)	20 ppm
Printing colors	Black
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter XL24E, Microsoft XPS, PCL 6, PDF 1.7, PostScript 3
Processor family	ARM Cortex
Maximum internal memory	- MB
Sound power level (standby)	34 dB
Sound pressure level (printing)	52 dB
Sound pressure level (quiet mode)	50 dB
Sustainability certificates	Blue Angel, ENERGY STAR
Package depth	450 mm
Package width	485 mm
Package height	377 mm
Package weight	13000 g
Display	LCD
Product color	Black, Grey
Display number of lines	1 lines
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Duplex media weight	60 - 105 g/m²
Paper tray media types	Plain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper, Thick paper, Thin paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	64-bit WEP, 128-bit WEP, EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPPS, IPSEC, PEAP, SMTP-AUTH, SNMP, SSL/TLS, WPA-AES, WPA-TKIP
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, SNMPv1/v2c/ v3, ICMP, Web Services (Print), CIFS client, SNTP client
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, SNMPv1/v2c, ICMPv6, Web Services (Print), CIFS Client, SNTP Client
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input frequency	50 - 60 Hz
Power consumption (off)	6.5 W
Power consumption (standby)	32 W
Power consumption (printing)	640 W
Energy Star Typical Electricity Consumption (TEC)	1.763 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Cables included	AC
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	388 mm
Width	373 mm
Height	255 mm