Brother HL-L5200DW User Manual

Home > Troubleshooting > Improve the Print Quality
Improve the Print Quality
If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not
the machine. Check the interface cable connections and try printing a different document. If the printout or test
page printed from the machine has a quality problem, check the examples of poor print quality in the table and
follow the recommendations.
IMPORTANT
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that
meets our specifications.
2. Check that the toner cartridge and drum unit are installed correctly.
Examples of poor print quality
Recommendation
Faint
• If the machine indicates Replace Toner status, install a
new toner cartridge.
• Check the machine’s environment. Conditions such as
humidity, high temperatures, and so on, may cause
this print fault.
• If the whole page is too light, Toner Save may be
turned on. Turn off Toner Save mode in the machine's
menu settings or the printer driver.
• Clean the drum unit.
• Clean the corona wire on the drum unit.
• Replace the toner cartridge with a new toner cartridge.
• Replace the drum unit with a new drum unit.
Grey background
• Check the machine’s environment. Conditions such as
high temperatures and high humidity can increase the
amount of background shading.
• Clean the drum unit.
• Replace the toner cartridge with a new toner cartridge.
• Replace the drum unit with a new drum unit.
Ghost
• Check the machine’s environment. Conditions such as
low humidity and low temperatures may cause this
print quality problem.
• Select the appropriate media type in the printer driver.
• Select the appropriate media type in the menu setting.
• Clean the drum unit.
• Replace the drum unit with a new drum unit.
• Replace the toner cartridge with a new toner cartridge.
• The fuser unit may be contaminated.
Contact Brother customer service.
• Make sure the media type setting in the driver
matches the type of paper you are using.
• Clean the drum unit.
• The toner cartridge may be damaged.
Replace the toner cartridge with a new toner cartridge.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
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Brother HL-L5200DW Specifications

General

Color	No
N-up printing	2, 4, 6, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Duplex print speed (black, normal quality, A4/US Letter)	20 ppm
Printing colors	Black
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter XL24E, Microsoft XPS, PCL 6, PDF 1.7, PostScript 3
Processor family	ARM Cortex
Maximum internal memory	- MB
Sound power level (standby)	34 dB
Sound pressure level (printing)	52 dB
Sound pressure level (quiet mode)	50 dB
Sustainability certificates	Blue Angel, ENERGY STAR
Package depth	450 mm
Package width	485 mm
Package height	377 mm
Package weight	13000 g
Display	LCD
Product color	Black, Grey
Display number of lines	1 lines
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Duplex media weight	60 - 105 g/m²
Paper tray media types	Plain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper, Thick paper, Thin paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	64-bit WEP, 128-bit WEP, EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPPS, IPSEC, PEAP, SMTP-AUTH, SNMP, SSL/TLS, WPA-AES, WPA-TKIP
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, SNMPv1/v2c/ v3, ICMP, Web Services (Print), CIFS client, SNTP client
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, SNMPv1/v2c, ICMPv6, Web Services (Print), CIFS Client, SNTP Client
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input frequency	50 - 60 Hz
Power consumption (off)	6.5 W
Power consumption (standby)	32 W
Power consumption (printing)	640 W
Energy Star Typical Electricity Consumption (TEC)	1.763 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Cables included	AC
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	388 mm
Width	373 mm
Height	255 mm