Why does my Brother Scanner pause between each page when scanning?
If your Brother Scanner pauses for about 3 seconds between each page when scanning, the machine has entered Motor Save mode. If you scan continuously, the internal temperature of the machine may increase, causing the machine to enter Motor Save mode. This is normal and you may continue to scan.
What to do if my Brother Scanner says 'Document Jam/ Too long'?
If your Brother Scanner is experiencing document jams or indicating the document is too long: * First, clear the document jam. * Adjust the Paper Guides to fit the width of the document. When Scan Size is set to Auto and you are scanning a document that contains multiple page sizes, insert narrow pages straight and as close to the center of the machine as possible. If the document does not feed straight, use Continuous Scanning. * Confirm your settings are suitable for your document. * Clean the Pick Up Roller and Reverse Roller to remove any accumulated paper dust.
Why is my Brother ImageCenter ADS-2800W Scanner scanning so slow?
If your Brother Scanner is scanning too slowly, decrease the scanner resolution. Also, set the scan size to a setting other than Auto.
What to do if my Brother Scanner is in Offline Mode?
If your Brother Scanner is in Offline Mode, it means the machine is not connected to the computer. Connect the machine to the computer and turn on the machine.
Why can't I scan a thick card successfully on my Brother ImageCenter ADS-2800W Scanner?
If you cannot scan a thick card successfully with your Brother Scanner, it is because card materials and environment are not suitable. Load your card sideways. Scan using the following settings: * Plastic card mode: Off * Resolution: 600 dpi * Document Size: Auto * Multifeed detection: Off
Why does the order of the output document pages change on my Brother ImageCenter ADS-2800W?
If the order of the output document pages changes when using your Brother Scanner, it means the Output Tray has been positioned so that it does not match the size of the document. Carefully position the Output Tray so that it matches the size of the document.
What to do if my Brother Scanner says 'File Name Cannot Be Used'?
If your Brother Scanner displays 'File Name Cannot Be Used', it means the maximum sequential number 99 sequential number for the file name has been reached. Press any button (ADS-2400N / ADS-3000N) or (ADS-2800W / ADS-3600W) and then: * Delete unused files from the USB flash drive and try again. * Change the file name.
Why can't I scan a long document on my Brother ImageCenter ADS-2800W?
If you cannot scan a long document with your Brother Scanner, it is because Long Paper is not selected for the document size. Select Long Paper for the document size. If you cannot select Long Paper, when scanning from the machine’s Control Panel, set Skip Blank Page to Off and set Scan Type to an option other than Auto. Then, you can select Long Paper for the document size.
Why is the scan quality poor on my Brother Scanner?
If the scan quality from your Brother Scanner is poor, it could be due to a few reasons: * Paper dust has accumulated on the Pick Up Roller or Reverse Roller, so clean them. * Paper dust has accumulated on the surface of the glass strips inside the machine, so clean them. * The resolution is too low, so increase it.
What to do for Brother ImageCenter ADS-2800W Scanner if scan error due to length, reduce length?
If your Brother Scanner shows a scan error due to length, it means the scanned documents exceed the maximum length. Decrease the scanner resolution because the maximum length that can be scanned varies depending on the resolution.
General| Film scanning | No |
|---|---|
| Color scanning | Yes |
| Grayscale levels | 256 |
| Input color depth | 30 bit |
| Maximum scan size | 215.9 x 355.6 mm |
| Output color depth | 24 bit |
| ADF scan speed (b/w, A4) | 30 ppm |
| Enhanced scan resolution | 1200 x 1200 DPI |
| Optical scanning resolution | 600 x 600 DPI |
| Display | LCD |
| Scanner type | ADF scanner |
| Product color | Black |
| Display diagonal | 3.66 \ |
| Scan to | Cloud, E-mail, E-mail Server, FTP, File, Image, OCR, PC, USB |
| Sensor type | Dual CIS |
| Scan drivers | ICA, ISIS, SANE, TWAIN, WIA |
| Internal memory | 512 MB |
| Daily duty cycle (max) | 3000 pages |
| Auto document feeder (ADF) input capacity | 50 sheets |
| ISO A-series sizes (A0...A9) | A4, A5, A7, A8 |
| Scanning media types supported | Business Card, Plain paper, Plastic Card, Recycled paper, Thick paper, Thin paper |
| Maximum ISO A-series paper size | A4 |
| Auto Document Feeder (ADF) media weight | 27 - 413 g/m² |
| Power supply type | AC |
| Power consumption (off) | 0.12 W |
| Power consumption (standby) | 3.7 W |
| Power consumption (typical) | 27 W |
| Power consumption (PowerSave) | 1.9 W |
| Bundled software | ABBYY FineReader Sprint v.12 ABBYY PDF Transformer+ Nuance PaperPort 14SE Control Center 4 Control Center 2 |
| Sustainability certificates | ENERGY STAR |
| Mac operating systems supported | Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Windows operating systems supported | Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Professional |
| Package depth | 254 mm |
| Package width | 382 mm |
| Package height | 330 mm |
| Package weight | 6300 g |
| Operating temperature (T-T) | 5 - 35 °C |
| Operating relative humidity (H-H) | 20 - 80 % |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Security algorithms | EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPSEC, PEAP, SMTP-AUTH, SNMP, SSL/TLS |
| Supported network protocols | ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, Custom Raw Port/Port9100, SMTP Client, FTP Client and Server, LDAP Client, CIFS Client, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Scan), SNTP Client |
| USB version | 2.0 |
| Harmonized System (HS) code | 84716070 |
Weight and Dimensions| Depth | 258 mm |
|---|---|
| Width | 306 mm |
| Height | 250 mm |
| Weight | 4550 g |
Password protection, Active Directory, and LDAP authentication for machine security.
Instructions for attaching the ADF and extending the output tray for scanning.
Guidelines and precautions for loading standard, business card, and plastic card documents.
Steps to configure network scanning for Windows and Macintosh operating systems.
Overview of ControlCenter4 utility, Home, and Advanced Modes.
Detailed instructions for Scan to Image, OCR, E-mail, and File operations.
Scanning operations using the ControlCenter2 utility on Macintosh.
Modifying scan settings like File Type, Resolution, and Document Size.
Saving scanned documents to computer, USB drive, or mobile devices.
Scanning documents directly to FTP, SFTP, Network, and SharePoint servers.
Scanning via Web Services and sending documents directly to email addresses.
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