Brother MFC-J4625DW Service Manual

Confidential
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2.1.1 Document scanning ...................................................................................... 2-3
2.1.2 Printer part .................................................................................................... 2-4
2.2 Document Feeding Path/Recording Paper Feeding Path ..................................... 2-5
2.2.1 Document Feeding Path ............................................................................... 2-5
2.2.2 Recording Paper Feeding Path..................................................................... 2-5
2.3 Parts Names and Functions .................................................................................. 2-6
2.4 Block Diagram ....................................................................................................... 2-7
2.5 Components .......................................................................................................... 2-8
3 ERROR INDICATION..................................................................................................... 2-9
3.1 Error Code.............................................................................................................2-9
3.2 Error Messages ..................................................................................................2-13
3.3 Communications Error ........................................................................................ 2-15
4 TROUBLESHOOTING ................................................................................................. 2-19
4.1 Error Cause and Solutions .................................................................................. 2-19
4.2 Recording Paper Feeding Problems ................................................................... 2-53
4.2.1 Paper is not fed from paper tray.................................................................. 2-53
4.2.2 Paper is not fed from manual feed slot ....................................................... 2-55
4.2.3 Two or more sheets of paper fed at a time .................................................2-55
4.2.4 Paper feeding at an angle........................................................................... 2-55
4.2.5 Recording paper jam................................................................................... 2-56
4.2.6 Prints only single side of the paper when duplex-printing........................... 2-60
4.3 Print-image Problems.......................................................................................... 2-61
4.3.1 Defective images......................................................................................... 2-61
4.3.2 Print-image problems.................................................................................. 2-62
4.4 Software-related Problems.................................................................................. 2-72
4.4.1 Cannot print data......................................................................................... 2-72
4.5 Network Problems ............................................................................................... 2-73
4.5.1 Cannot make a print through network connection.......................................2-73
4.6 Control Panel Problems.......................................................................................2-74
4.6.1 No display on LCD ......................................................................................2-74
4.6.2 No display on LED ...................................................................................... 2-74
4.6.3 The control panel does not work................................................................. 2-74
4.6.4 Touch panel inoperative.............................................................................. 2-74
4.7 Document Feeding Problems.............................................................................. 2-75
4.7.1 Document can not be fed............................................................................ 2-75
4.7.2 Document double feeding ........................................................................... 2-75
4.7.3 Document jam ............................................................................................. 2-76

Brother MFC-J4625DW Specifications

General

Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Economical printing	Yes
Duplex printing mode	Auto
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, SMB, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A3 (297 x 420) mm
Output color depth	24 bit
Image formats supported	BMP, EXIF, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	2400 x 2400 DPI
Faxing	Color faxing
Modem speed	14.4 Kbit/s
Fax coding methods	MMR
Fax resolution (black)	203 x 203 DPI
Fax speed dialing (max numbers)	100
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Email protocols	POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	128-bit WEP, 64-bit WEP, SSID, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPA2-TKIP, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS / NetBIOS, DNS Resolver, mDNS, LLMNR, LPR / LPD, Custom Raw Port / Port 9100, FTP Client/Server, SNMPv1 / v2c, TFTP server, SMTP Client, APOP, POP SMTP, SMTP-AUTH, ICMP, CIFS Client
Paper input type	Paper tray
Total input capacity	- sheets
Total output capacity	50 sheets
Maximum input capacity	150 sheets
Auto document feeder (ADF) input capacity	20 sheets
Envelopes sizes	10, DL, Monarch
Photo paper sizes	10x15, 13x18 cm
Custom media width	148 - 215.9 mm
Custom media length	148 - 355.6 mm
Duplex media weight	64 - 120 g/m²
Paper tray media types	Coated paper, Envelopes, Glossy paper, Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	2L, Executive (184 x 267mm), Index card, L, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Borderless printing media sizes	2L, A3, A4, A6, Index card, L, Ledger, Letter
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Display	LCD
Control type	Touch
Product color	Black, Silver
Display diagonal	3.7 \
Market positioning	Home & office
Standard interfaces	Ethernet, USB 1.1, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Fax compatibility	ITU-T G3
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC, MiniSD, MiniSDHC, MMC, MMC Mobile, MMC+, MS Duo, MS Micro (M2), MS PRO, MS PRO Duo, SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (standby)	5.5 W
Power consumption (PowerSave)	1.9 W
Power consumption (average operating)	32 W
Minimum storage drive space	50 MB
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	BRAdmin Light
Sustainability certificates	Blue Angel, ENERGY STAR
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	290 mm
Width	480 mm
Height	188 mm