Brother MFC-J6910DW Service Manual

2-13
Confidential
2.3.2 Error Messages
Error Message Contents
Error Code Refer to:
B&W Print Only One or more of the color ink cartridges have
reached the end of their life.
27, 28, 29 p. 2-29
BT Call Sign On
(U.K. only)
MFC-J6910DW
BT Call Sign is set to ON, so the Receive Mode
cannot be changed.
- Section
2.4.9.8
Cannot Detect Cannot detect an ink cartridge correctly. 20, 21, 22, 23 p. 2-27
Cannot Print
The service life of any ink cartridge has
expired. Or a paper jam or an abnormality has
occurred in the machine.
-
Comm.Error
Fax communication error.
- Section
2.4.9.3
Connection Fail Failed to connect to the other end. - Section
2.4.9.3
Cover is Open
Any of the ink cartridge cover, scanner cover
and ADF cover is opened.
2F
A1
A4
p. 2-31
p. 2-52
p. 2-54
Data Remaining
Memory full so that data processing is
impossible.
- Section
2.4.10.4
Disconnect device
from front connect or
& turn machine off &
then on
A USB device not supported by the machine is
connected or the connected USB device is
defective.
- Section
2.4.10.3
Disconnected
Fax communications line not connected or data
send/receive not possible.
- Section
2.4.9.3
Document Jam/
Too long
Document jam or too long document in the
ADF.
A2
A3
BF
EA
p. 2-52
p. 2-53
p. 2-57
p. 2-59
DR Mode in Use The Distinctive Ringing mode is ON so that the
Receive Mode cannot be changed.
- Section
2.4.9.8
High Temperature
The room temperature is high.
40 p. 2-36
Hub is Unusable.
A USB hub or a hub built-in USB device is
connected.
- Section
2.4.10.3
Image Too Long.
In using the PhotoCapture Center, the image is
too long to correct or trim.
-
Image Too Small.
In using the PhotoCapture Center, the image is
too small to correct or trim.
-

Brother MFC-J6910DW Specifications

General

Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Scan to	E-mail, File, FTP, Image, OCR
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A3 (297 x 420) mm
Output color depth	24 bit
Image formats supported	BMP, JPG, TIF
Optical scanning resolution	1200 x 1200 DPI
Scan speed	3.49 sec/page
Dimensions (WxDxH)	540 x 489 x 331 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Copier resize	25 - 400 %
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	100
Total input capacity	250 sheets
Total output capacity	50 sheets
Maximum input capacity	500 sheets
Total number of input trays	2
Auto document feeder (ADF) input capacity	35 sheets
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.3 \
Market positioning	Business
Processor family	RISC
Compatible memory cards	Memory Stick (MS), MMC, MS PRO, SD, SDHC
Sound pressure level (printing)	50 dB
Maximum print size	297 x 432 mm
Paper tray media types	Glossy paper, Photo paper, Plain paper, Transparencies
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Borderless printing media sizes	A3, A4, A6, B4
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	128-bit WEP, 64-bit WEP, SSID, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-PSK
Mobile printing technologies	-
Standard interfaces	Ethernet, USB 1.1, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	8.5 W
Power consumption (PowerSave)	4 W
Power consumption (average operating)	28 W
Package weight	25300 g
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows 2000 Advanced Server, Windows 2000 Server, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional
Bundled software	Brother MFL-Pro Suite\\r Brother ControlCentre4 (Win)\\r Nuance® Paperport® 12 SE + OCR (Win)\\r Reallusion® FaceFilter Studio (Win8)\\r Brother ControlCentre2 (Mac)\\r NewSoft® Presto!® PageManager9 (Mac)

Weight and Dimensions

Depth	489 mm
Width	540 mm
Height	331 mm