Brother MFC-J6930DW - User Manual

Other manuals for Brother MFC-J6930DW

Service Manual402 pages

Reference Guide33 pages

Product Safety Guide20 pages

Questions and Answers

K
kennedykevinSep 18, 2025
What does 'Unusable Device Please disconnect USB device' mean on Brother All in One Printer?
- D
  Dr. Kendra BowmanSep 18, 2025
  If your Brother All in One Printer displays 'Unusable Device Please disconnect USB device', unplug the device from the USB direct interface. A USB device or USB flash drive that is not supported has been connected to the USB direct interface.
J
James VanceAug 25, 2025
Why is my Brother MFC-J6930DW All in One Printer printing in B&W only?
- D
  David MayoAug 25, 2025
  If your Brother All in One Printer only prints in black and white, it could be due to one or more color ink cartridges being depleted. Replacing these cartridges should solve the problem.
C
Crystal AndersonAug 25, 2025
What to do if my Brother MFC-J6930DW All in One Printer shows 'Ink Low'?
- A
  Andre BlankenshipAug 26, 2025
  If your Brother All in One Printer says 'Ink Low', it means that one or more of the ink cartridges are near the end of their lives. You should order a new ink cartridge.
H
heather28Aug 26, 2025
How to fix paper jam on Brother MFC-J6930DW All in One Printer?
- N
  Nathaniel ObrienAug 26, 2025
  If your Brother All in One Printer displays 'Jam Front/Rear' or similar paper jam errors, remove the jammed paper. If the paper jam repeats, try the paper jam clear operation again. Ensure the paper guides are set to the correct paper size, the paper support is fully inserted, and you aren't putting more than one sheet of paper in the manual feed slot at a time. You may also need to clean the paper pick-up rollers.
E
Eric PerrySep 23, 2025
Why is my Brother All in One Printer displaying 'Wrong Ink Color'?
- J
  John MorganSep 23, 2025
  If your Brother All in One Printer is showing 'Wrong Ink Color', check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions.
T
Tanya ChenSep 23, 2025
How do I correct 'Wrong Tray Settings' on my Brother MFC-J6930DW All in One Printer?
- J
  Judy SandersSep 23, 2025
  If your Brother All in One Printer displays 'Wrong Tray Settings', follow the instructions on the Touchscreen and try to print again. You can also configure the paper size setting for the tray according to the LCD instructions.
T
Tony RamirezSep 10, 2025
What to do if my Brother MFC-J6930DW shows 'High Temperature'?
- R
  ronald27Sep 12, 2025
  If your Brother All in One Printer displays 'High Temperature', allow the machine to cool down to room temperature after cooling the room. Try again when the machine has cooled down.
C
christine76Sep 12, 2025
Why does my Brother MFC-J6930DW All in One Printer say 'Hub is Unusable'?
- L
  Laura ChaseSep 12, 2025
  If your Brother All in One Printer displays 'Hub is Unusable', unplug the device from the USB direct interface. Hubs, including a USB flash drive with a built-in hub, are not supported.
S
Sabrina MoralesSep 3, 2025
How to fix 'Touchscreen Init. Failed' on Brother All in One Printer?
- G
  Gary AlvarezSep 4, 2025
  If your Brother All in One Printer displays 'Touchscreen Init. Failed', ensure nothing is touching the Touchscreen, especially during power on. Debris may be stuck between the lower part of the Touchscreen and its frame.
D
Deborah Harding MDSep 1, 2025
Why is my Brother MFC-J6930DW not detecting the paper tray?
- M
  Michelle PerezSep 1, 2025
  If your Brother All in One Printer displays 'Paper Tray not detected', slowly push the paper tray completely into the machine. Paper or a foreign object may be preventing the paper tray from being inserted properly.

Brother MFC-J6930DW Specifications

General

N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	1200 x 4800 DPI
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Time to first page (black, normal)	6 s
Duplex print speed (ISO/IEC 24734) mono	12 ipm
Duplex print speed (ISO/IEC 24734) color	11 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan drivers	SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Image formats supported	JPG
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Faxing	Mono faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Internal memory	256 MB
Card reader integrated	No
Paper tray media types	Glossy paper, Plain paper, Recycled paper, Thin paper
Non-ISO print media sizes	Folio
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Maximum ISO A-series paper size	A3
Standard interfaces	Ethernet, NFC, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security features	APOP, SMTP-AUTH, SSL / TLS (IPPS, HTTPS, FTPS, SMTP, POP3, IMAP4), SNMP v3 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, SMTP-AUTH, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Package depth	568 mm
Package width	681 mm
Package height	500 mm
Package weight	28300 g
Power consumption (off)	0.04 W
Power consumption (sleep)	1.7 W
Power consumption (standby)	6.5 W
Power consumption (average operating)	29 W
Sustainability certificates	Blue Angel, ENERGY STAR
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Digital sender	-
Maximum duty cycle	30000 pages per month
Recommended duty cycle	250 - 2000 pages per month
Mac operating systems supported	Mac OS X 10.9 Mavericks
Mobile operating systems supported	Android
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Bundled software	- Brother Control Center Version 4 - Nuance PaperPort Version 14 - Brother Control Center Version 2
Noise level	50 dB
Harmonized System (HS) code	84433100