Troubleshooting
58
9
Is your WLAN access
point/router in stealth
mode? (not broadcasting
the SSID)
wireless You should type the correct SSID name or Network Key by hand.
Check the SSID name or the Network Key in the instructions supplied
with your WLAN access point/router and reconfigure the wireless
network setup. (For more information, see Configuring your machine
when the SSID is not broadcast on page 16.)
I have checked and tried all
of the above, but still cannot
complete the wireless
configuration. Is there
anything else I can do?
wireless
Use the Network Connection Repair Tool. (See (Windows
®
) Confirming the
IP address and the Subnet Mask using the Network Connection Repair Tool.
on page 59.)
The Brother machine is not found on the network during the MFL-Pro Suite installation.
Question Interface Solution
Are you using security
software?
wired/
wireless
Confirm your settings on the installer dialog.
Allow access when the alert message of the security software appears
during the MFL-Pro Suite installation.
For more information about security software, see I'm using security
software. on page 61.
Is your Brother machine
placed too far from the
WLAN access point/router?
wireless Place your Brother machine within about 3.3 feet (1 meter) from the WLAN
access point/router when you configure the wireless network settings.
Are there any obstructions
(walls or furniture, for
example) between your
machine and the WLAN
access point/router?
wireless Move your Brother machine to an obstruction-free area, or closer to the
WLAN access point/router.
Is there a wireless
computer, Bluetooth
supported device,
microwave oven or digital
cordless phone near the
Brother machine or the
WLAN access point/router?
wireless Move all the devices away from Brother machine or WLAN access
point/router.
I cannot complete the wireless network setup configuration. (continued)
Question Interface Solution
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