Troubleshooting
62
9
I want to know the
necessary port number for
the security software
settings.
wired/
wireless
The following port numbers are used for Brother network features:
Network scanning i Port number 54925 / Protocol UDP
PC-FAX RX i Port number 54926 / Protocol UDP
Network scanning/printing, PC-FAX RX, Remote Setup
i Port number 137 / Protocol UDP
BRAdmin Light i Port number 161 / Protocol UDP
For details on how to open the port, see the instructions of the security
software or ask the manufacturer.
I want to check my network devices are working properly.
Question Interface Solution
Is your Brother machine,
access point/router or
network hub turned on?
wired/
wireless
Make sure you have confirmed all instructions in Make sure that the
following items are configured before reading this chapter. on page 57.
Where can I find Brother
machine's network settings,
such as IP address?
wired/
wireless
Printing the Network Configuration List. See Printing the Network
Configuration List on page 32.
Check the Link Status in
the Network Configuration
List.
wired/
wireless
Printing the Network Configuration List and check that
Ethernet Link Status or Wireless Link Status is Link OK.
If the Link Status shows Link DOWN or Failed To Associate, start over
again from the Make sure that the following items are configured before
reading this chapter. on page 57.
Can you “ping” Brother
machine from your
computer?
wired/
wireless
Ping the Brother machine from your computer using the IP address or the
node name.
Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
Unsuccessful i Your Brother machine is not connected to the same
network as your computer.
(Windows
®
)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows
®
)
Confirming the IP address and the Subnet Mask using the Network
Connection Repair Tool. on page 59.
(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirming the IP address and the Subnet Mask on page 59.
Is the Brother machine
connecting to the wireless
network?
wireless Print the WLAN Report to confirm the state of a wireless connection. (For
how to print, see Printing the WLAN Report on page 33.)
If there is an error code on the printed WLAN report see Troubleshooting in
the Quick Setup Guide.
I'm using security software. (continued)
Question Interface Solution
To Next Page
Loading...
Need help?
General
Weight and Dimensions
