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Brother MFC-L5700DN User Manual

Brother MFC-L5700DN
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Home > Troubleshooting > Telephone and Fax Problems
Telephone and Fax Problems
Related Models: MFC-L5700DN/MFC-L5755DW/MFC-L5900DW/MFC-L6700DW/MFC-L6900DW
Telephone Line or Connections
Difficulties
Suggestions
Dialling does not work. (No
dial tone)
Check all line cord connections. Make sure the telephone line cord is plugged into the
telephone wall socket and the LINE socket of the machine. If you subscribe to DSL or
VoIP services, contact your service provider for connection instructions.
(Available only for some countries.)
Change the Tone/Pulse setting.
If an external phone is connected to the machine, send a manual fax by lifting the
handset of the external telephone and dialling the number using the external telephone.
Wait to hear the fax receiving tones before sending fax.
If there is no dial tone, connect a known working telephone and telephone line cord to
the socket. Then lift the external telephone’s handset and listen for a dial tone. If there is
still no dial tone, ask your telephone company to check the line and/or wall socket.
The machine does not
answer when called.
Make sure the machine is in the correct receive mode for your setup.
Check for a dial tone. If possible, call your machine to hear it answer. If there is still no
answer, check that the telephone line cord is plugged into the telephone wall socket and
the LINE socket of the machine. If there is no ringing when you call your machine, ask
your telephone company to check the line.
Handling Incoming Calls
Difficulties
Suggestions
Sending a Fax
Call to the
machine.
If you answered on an extension or external telephone, press your Remote Activation Code (the
factory setting is *51). If you answered on the external telephone, press the Start button to
receive the fax.
When your machine answers, hang up.
Custom features
on a single line.
If you have Call Waiting, Voice Mail, an answering machine, an alarm system or other custom
feature on a single telephone line with your machine, it may create a problem sending or
receiving faxes.
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily
interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help
overcome this problem. This condition is related to the telephone system industry and is common
to all devices that send and receive information on a single, shared line with custom features. If
avoiding a slight interruption is crucial to your business, we recommend using a separate
telephone line with no custom features.
Receiving Faxes
Difficulties
Suggestions
Cannot receive
a fax.
Check all line cord connections. Make sure the telephone line cord is plugged into the telephone
wall socket and the LINE socket of the machine. If you subscribe to DSL or VoIP services, contact
your service provider for connection instructions. If you are using a VoIP system, try changing the
VoIP setting to Basic (for VoIP). This will lower modem speed and turn off Error Correction Mode
(ECM).
538

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Brother MFC-L5700DN Specifications

General IconGeneral
N-up printing2, 4, 9, 16, 25
Secure printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Duplex printing modeAuto
Time to first page (black, normal)7.2 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Duplex print speed (black, normal quality, A4/US Letter)10 ppm
Scan toE-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan driversICA, ISIS, SANE, TWAIN, WIA
Scanner typeFlatbed & ADF scanner
Grayscale levels256
Input color depth48 bit
Maximum scan areaA4 (210 x 297) mm
Output color depth24 bit
Scan speed (black)24 inch/min
Scan speed (color)20 inch/min
Image formats supportedJPG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedPDF
Copier resize25 - 400 %
Maximum copy resolution1200 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4
Copy speed (black, normal, US Letter)42 cpm
Copy speed (black, normal quality, A4)40 cpm
FaxingMono faxing
Fax memory500 pages
Modem speed33.6 Kbit/s
Fax coding methodsJBIG
Fax transmission speed2.5 sec/page
Fax speed dialing (max numbers)300
Digital senderNo
Printing colorsBlack
Maximum duty cycle50000 pages per month
Recommended duty cycle0 - 3500 pages per month
Number of print cartridges1
Page description languagesBR-Script 3, Epson FX, IBM ProPrinter, Microsoft XPS, PCL 6, PDF 1.7
DisplayTFT
Control typeTouch
Product colorBlack, Graphite
Display diagonal3.7 \
Market positioningBusiness
Email protocolsIMAP4, POP3
Cabling technology10/100Base-T(X)
Security algorithms64-bit WEP, 128-bit WEP, 802.1x RADIUS, APOP, EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPPS, IPSEC, LEAP, PEAP, SMTP-AUTH, SNMP, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK
Ethernet LAN data rates10, 100 Mbit/s
Online services supportedBox, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3*, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Processor familyARM
Sound power level (standby)35 dB
Sound pressure level (copying)54 dB
Sound pressure level (quiet mode)52 dB
Mac operating systems supportedMac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supportedWindows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 2000, Windows 2000 Professional, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Package depth520 mm
Package width545 mm
Package height641 mm
Package weight20100 g
Power consumption (off)0.04 W
Power consumption (sleep)7.5 W
Power consumption (standby)34 W
Power consumption (PowerSave)390 W
Power consumption (average operating)645 W
Energy Star Typical Electricity Consumption (TEC)1.832 kWh/week
Sustainability certificatesNordic Swan Ecolabel, Blue Angel, ENERGY STAR
Envelopes sizes10, C5, DL, Monarch
Custom media width76.2 - 215.9 mm
Custom media length127 - 355.6 mm
Paper tray media typesPlain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight60 - 120 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 200 g/m²
Auto Document Feeder (ADF) media weight64 - 90 g/m²
Total input capacity250 sheets
Total output capacity150 sheets
Total number of input trays-
Auto document feeder (ADF) input capacity50 sheets
CertificationGS Mark
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth427 mm
Width435 mm
Height486 mm

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