Brother MFC-L5800DW User Manual

Home > Troubleshooting > Error and Maintenance Messages
Error and Maintenance Messages
(MFC-L6800DW)
If the LCD displays errors and your Android
™
device supports the NFC feature, touch your device to the
NFC logo on your Brother machine to access the Brother Solutions Center and browse the latest FAQs
from your device. (Your mobile telephone provider's message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
™
device are set to On.
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
Follow the instructions in the Action column to solve the error and remove the message.
You can correct most errors and perform routine maintenance by yourself. If you need more tips: Visit
support.brother.com, and click FAQs & Troubleshooting.
Error Message
Cause Action
2-sided Disabled
The back cover of the machine
is not closed completely.
Close the back cover of the machine until it locks
in the closed position.
The 2-sided tray is not installed
completely.
Install the 2-sided tray firmly in the machine.
Access Denied
The function you want to use is
restricted by Secure Function
Lock 3.0.
Call your administrator to check your Secure
Function Lock Settings.
Cartridge Error
The toner cartridge is not
installed correctly.
Remove the toner cartridge and drum unit
assembly. Take out the toner cartridge, and put it
back in the drum unit again. Reinstall the toner
cartridge and drum unit assembly in the machine.
If the problem continues, contact Brother
Customer Service or your local Brother dealer.
Comm.Error
Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine to
another telephone line. If the problem continues,
contact the telephone company and ask them to
check your telephone line.
Cooling Down
The temperature of the inside of
the machine is too hot. The
machine will pause its current
print job and go into cooling
down mode.
Make sure you can hear the fan in the machine
spinning and that the exhaust outlet is not
blocked.
If the fan is spinning, remove any obstacles that
surround the exhaust outlet, and then leave the
machine turned on but do not use it for several
minutes.
If the fan is not spinning, disconnect the machine
from the power for several minutes, then
reconnect it.
Cover is Open
The front cover is not
completely closed.
Open and then firmly close the front cover of the
machine.
Cover is Open.
The fuser cover is not
completely closed or paper was
jammed in the back of the
machine when you turned on
the power.
Close the fuser cover located inside the back
cover of the machine.
Make sure paper is not jammed inside the back of
the machine, and then close the fuser cover.
Cover is Open.
The ADF cover is not
completely closed.
Close the ADF cover.
If the error message remains, press
.
520

Brother MFC-L5800DW Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	9.2 s
Copy speed (black, normal quality, A4)	42 cpm
Scan to	CIFS, Cloud, E-mail, E-mail Server, FTP, File, OCR, USB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	28 ppm
Scan speed (color)	20 ppm
Input grayscale depth	16 bit
Output grayscale depth	8 bit
Image formats supported	JPEG, JPG, PNG, TIF, TIFF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	DOCX, HTM, HTML, PDF, PPTX, RTF, TXT, XLS, XLSX, XML, XPS
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	300
Digital sender	No
Printing colors	Black
Maximum duty cycle	50000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 5c, PCL 5e, PCL 6, PDF 1.3
Display	LCD
Control type	Touch
Display diagonal	3.7 \
Market positioning	Business
Email protocols	APOP, IMAP4, POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS Name Resolution, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS Server, TFTP Client and Server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3, SMTP Client, FTP Client y Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client y server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	70 sheets
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 120 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes, Legal, Letter
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Auto Document Feeder (ADF) media weight	60 - 105 g/m²
Package depth	525.8 mm
Package width	599.4 mm
Package height	629.9 mm
Package weight	20820 g
Quantity per pack	1 pc(s)
Card reader integrated	-
Sound pressure level (printing)	55 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1248 W
Power consumption (off)	0.03 W
Power consumption (ready)	36 W
Power consumption (sleep)	8.4 W
Power consumption (printing)	630 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	0.567 kWh/week
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	35 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Cables included	Phone
Bundled software	Nuance PaperPort SE with OCR for Windows, Presto! PageManager with OCR for Mac
Included cartridge capacity (black)	3000 pages
Recommended monthly print volume	3500 pages

Weight and Dimensions

Depth	426.7 mm
Width	495.3 mm
Height	485.1 mm