Brother MFC-L5800DW User Manual

Home > Troubleshooting > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX
Receive over the Network
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the
Network
Cause Action Interface
Your security software
blocks your machine's
access to the network.
(The Network scanning
feature does not work. )
• (Windows
®
)
Configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, type
the information below:
- In Name:
Type any description, for example Brother NetScan.
- In Port number:
Type 54925.
- In Protocol:
UDP is selected.
See the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
• (Macintosh)
Launch ControlCenter2. Click the Model pop-up menu, and then
select Other.... The Device Selector window appears. Reselect
your network machine, make sure Status is idle, and then click
OK.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
(The network PC-Fax
Receive feature does not
work.)
(Windows
®
)
Set the third-party Security/Firewall Software to allow PC-FAX Rx. To
add port 54926 for Network PC-FAX Rx, type the information below:
• In Name:
Type any description, for example Brother PC-FAX Rx.
• In Port number:
Type 54926.
• In Protocol:
UDP is selected.
See the instruction manual that came with your third-party Security/
Firewall Software or contact the software manufacturer.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
Some security software might block access without showing a security
alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the software manufacturer.
Wired/Wireless
Your Brother machine was
not assigned an available
IP address.
• Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your
computer and the Brother machine are correct and located on the
same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
• (Windows
®
)
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
Wired/Wireless
The failed print job is still
in your computer's print
queue.
• If the failed print job is still in your computer's print queue, delete it.
• Otherwise, double-click the printer icon in the following folder and
cancel all documents:
- (Windows
®
XP/Windows Server
®
2003)
Click Start > Printers and Faxes.
- (Windows Vista
®
)
Wired/Wireless
564

Brother MFC-L5800DW Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	9.2 s
Copy speed (black, normal quality, A4)	42 cpm
Scan to	CIFS, Cloud, E-mail, E-mail Server, FTP, File, OCR, USB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	28 ppm
Scan speed (color)	20 ppm
Input grayscale depth	16 bit
Output grayscale depth	8 bit
Image formats supported	JPEG, JPG, PNG, TIF, TIFF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	DOCX, HTM, HTML, PDF, PPTX, RTF, TXT, XLS, XLSX, XML, XPS
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	300
Digital sender	No
Printing colors	Black
Maximum duty cycle	50000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 5c, PCL 5e, PCL 6, PDF 1.3
Display	LCD
Control type	Touch
Display diagonal	3.7 \
Market positioning	Business
Email protocols	APOP, IMAP4, POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS Name Resolution, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS Server, TFTP Client and Server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3, SMTP Client, FTP Client y Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client y server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	70 sheets
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 120 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes, Legal, Letter
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Auto Document Feeder (ADF) media weight	60 - 105 g/m²
Package depth	525.8 mm
Package width	599.4 mm
Package height	629.9 mm
Package weight	20820 g
Quantity per pack	1 pc(s)
Card reader integrated	-
Sound pressure level (printing)	55 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1248 W
Power consumption (off)	0.03 W
Power consumption (ready)	36 W
Power consumption (sleep)	8.4 W
Power consumption (printing)	630 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	0.567 kWh/week
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	35 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Cables included	Phone
Bundled software	Nuance PaperPort SE with OCR for Windows, Presto! PageManager with OCR for Mac
Included cartridge capacity (black)	3000 pages
Recommended monthly print volume	3500 pages

Weight and Dimensions

Depth	426.7 mm
Width	495.3 mm
Height	485.1 mm