Brother MFC-L5800DW User Manual

Home > Troubleshooting > Printing Problems
Printing Problems
Difficulties Suggestions
No printout Check that the correct printer driver has been installed
and selected.
Check to see if the Status Monitor or the machine's
control panel displays an error status.
Check that the machine is online:
• Windows
®
7 and Windows Server
®
2008 R2
Click
/Start > Devices and Printers . Right-click
Brother XXX-XXXX and click See what's printing.
Click Printer in the menu bar. Make sure Use Printer
Offline is not selected.
• Windows Vista
®
and Windows Server
®
2008
Click /Start > Control Panel > Hardware and
Sound > Printers. Right-click Brother XXX-XXXX.
Make sure Use Printer Online is not listed. If it is
listed, click this option to set the driver Online.
• Windows
®
XP and Windows Server
®
2003
Click the Start > Printers and Faxes. Right-click
Brother XXX-XXXX. Make sure Use Printer Online is
not listed. If it is listed, click this option to set the driver
Online.
• Windows
®
8 and Windows Server
®
2012
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click Settings
> Control Panel. In the Hardware and Sound group,
click View devices and printers. Right-click the
Brother XXX-XXXX. Click See what's printing. If
printer driver options appear, select your printer driver.
Click Printer in the menu bar and make sure that Use
Printer Offline is not selected.
•
Windows Server
®
2012 R2
Click Control Panel on the Start screen. In the
Hardware group, click View devices and printers.
Right-click the Brother XXX-XXXX. Click See what’s
printing. If printer driver options appear, select your
printer driver. Click Printer in the menu bar and make
sure Use Printer Offline is not selected.
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press
on the
control panel, and then send the print data again.
The machine is not printing or has stopped printing.
Press .
The machine will cancel the print job and clear it from the
machine's memory. The printout may be incomplete.
Send the print data again.
The machine prints unexpectedly or it prints garbage.
The headers or footers appear when the document
displays on the screen but they do not show up when it is
printed.
There is an unprintable area on the top and bottom of the
page. Adjust the top and bottom margins in your
document to allow for this.
Press .
545

Brother MFC-L5800DW Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	9.2 s
Copy speed (black, normal quality, A4)	42 cpm
Scan to	CIFS, Cloud, E-mail, E-mail Server, FTP, File, OCR, USB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	28 ppm
Scan speed (color)	20 ppm
Input grayscale depth	16 bit
Output grayscale depth	8 bit
Image formats supported	JPEG, JPG, PNG, TIF, TIFF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	DOCX, HTM, HTML, PDF, PPTX, RTF, TXT, XLS, XLSX, XML, XPS
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	300
Digital sender	No
Printing colors	Black
Maximum duty cycle	50000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 5c, PCL 5e, PCL 6, PDF 1.3
Display	LCD
Control type	Touch
Display diagonal	3.7 \
Market positioning	Business
Email protocols	APOP, IMAP4, POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS Name Resolution, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS Server, TFTP Client and Server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3, SMTP Client, FTP Client y Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client y server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	70 sheets
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 120 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes, Legal, Letter
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Auto Document Feeder (ADF) media weight	60 - 105 g/m²
Package depth	525.8 mm
Package width	599.4 mm
Package height	629.9 mm
Package weight	20820 g
Quantity per pack	1 pc(s)
Card reader integrated	-
Sound pressure level (printing)	55 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1248 W
Power consumption (off)	0.03 W
Power consumption (ready)	36 W
Power consumption (sleep)	8.4 W
Power consumption (printing)	630 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	0.567 kWh/week
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	35 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Cables included	Phone
Bundled software	Nuance PaperPort SE with OCR for Windows, Presto! PageManager with OCR for Mac
Included cartridge capacity (black)	3000 pages
Recommended monthly print volume	3500 pages

Weight and Dimensions

Depth	426.7 mm
Width	495.3 mm
Height	485.1 mm