For any inquiries with BSIMB products, please feel free to contact us, we will respond
within 24 hours.
E-mail: service@bsimb.cc
Official website: http://www.bsimb.cc
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5. Can I share photos and videos to the frame?
Yes, you can share both photos and videos (up to 200MB) to the frame.
6. Can I cycle pictures and videos together?
You could only play photos or videos separately.
7. Can this frame automatically turn on/off at a specific time?
You can go to the Sleep setting and set the auto on/off time as you want.
8. Why there is no files after sharing video or picture to cloud server?
Please check whether the upload process is completed or not.
9. Why this frame cannot play the file?
Please confirm if the file format is compatible with the frame.
10. Can I change the image transitions and displaying speed?
Yes, the speed can be adjusted in bottom column while pictures are displaying.
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