BT BT5960 - Help and Support; Troubleshooting Common Phone Issues

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

My phone isn’t working
 
 
No dial tone, or a line cord error message is displayed on the screen
 
 
 
Can’t make or receive calls
 
 
 


You have a dial tone but the phone won’t dial out
 

Handset doesn’t ring
 
 
 