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If you need any help, bt.com/help/tv is a good place 
to go. We’ve got loads of FAQs to help answer any 
common questions, and other tips with getting the 
most out of your service.
Or you can chat with us online (any time between  
7am and 11pm) at bt.com/chat
You can speak to us on the phone too. Just call  
0800 111 4567 anytime between 8am and 9pm  
(we’re usually less busy between 12pm and 6.30pm). 
Need some help?